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To reach desired outcomes, the airline had to work on many fronts, such as the initial sponsorship of the decentralizing program, the definition of the strategy, the involvement of key areas, a tactical selection of technology, and creation of hybrid teams between business and IT.
Based in Abu Dhabi and in operation since 2003, in recent years Etihad has used a data lake and a unified set of AI-driven analytics tools to optimise staffing, the handling of passengers, and responses to customer inquiries. Our digitaltransformation has allowed us to be more streamlined, more agile, and more efficient. “Our
And over the past few weeks, on our AI to Impact podcast, we’ve been chatting with reputed AI & analytics leaders, digitaltransformation advisors and BRIDGEi2i business heads to gather their point of view on the current crisis challenges that enterprises are facing and some strategies to manoeuvre the COVID-19 situation.
CIO, DigitalTransformation, E-commerce Services I consumatori sono abituati al tipo di esperienza creata da colossi del digitale come Amazon e Apple e vogliono ritrovarla possibilmente in ogni servizio online.
Going digital is not only necessary for economic development,” writes Liu Chao, CEO of Huawei’s Manufacturing Business Unit, “but it is also the key to building a modern economic system and shaping industrial competitiveness.” Another leading manufacturer, BYD , first entered the automotive market in 2003.
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