AWS Big Data

OCTOBER 11, 2023

Near-real-time streaming analytics captures the value of operational data and metrics to provide new insights to create business opportunities. These metrics help agents improve their call handle time and also reallocate agents across organizations to handle pending calls in the queue. Agent states are reported in agent-state events.

Management 117

Management Metadata Analytics Dashboards 117

Sisense

MAY 31, 2020

Click here for a complimentary copy of the report. This three-letter attribute is one of the most important metrics for service-providers as it ranks customer satisfaction. Tom Lebovic, Manager of Reporting and Analytics at Production Resource Group. Click here for a complimentary copy of the report.

Marketing 98

Marketing Reporting Data Warehouse Predictive Analytics 98

CIO Business Intelligence

MARCH 19, 2024

November 2005: Autonomy agrees to buy search technology developer Verity for $500 milllion, its third acquisition of the year after NCorp (in February) and etalk (in June). billion at 2011 exchange rates—although later reports will put the price as high as £8.7 March 2004: Autonomy acquires NativeMinds and Cardiff Software.

Software 105

Software Sales Unstructured Data Enterprise 105

CIO Business Intelligence

MAY 16, 2022

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings.

IT 105

IT Cost-Benefit ROI Risk 105

Cloudera

MAY 18, 2021

Value-at-Risk (VaR) is a widely used metric in risk management. It helps identify risk exposures, informs pre-trade decisions, and is reported to regulators for stress testing. ABM generated synthetic data can be useful in situations where historical data is insufficient or unavailable. Intraday VaR. Citations. [1]

Risk 99

Risk Marketing Risk Management Data-driven 99

O'Reilly on Data

APRIL 23, 2024

In 2005, in “ What is Web 2.0? ,” I made the case that the companies that had survived the dotcom bust had all in one way or another become experts at “harnessing collective intelligence.”

Advertising 334

Advertising Cost-Benefit Marketing Risk 334

Occam's Razor

DECEMBER 9, 2013

Or Ford (it is amazing that in 2013, for such an expensive product, it looks so… 2005). Bonus: Facebook Marketing: Best Metrics, ROI, Business Value ]. If you open your copy of Google/Adobe Analytics or CoreMetrics or Webtrekk you'll notice that every single report has a gigantic number of metrics in it.

Marketing 165

Marketing Analytics Key Performance Indicator Optimization 165