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Refactoring your IT sourcing strategy for digital success

CIO Business Intelligence

From 2011 to 2023, Perkins led technology in various senior-level roles for global property and casualty group Zurich Insurance. In striking this balance, digital and technology leaders have long optimized for cost, but so rapidly is business evolving that many of them are reconsidering that approach. Among such leaders is Barry Perkins.

Strategy 122
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DEI that works: 5 companies reaping the benefits of IT diversity strategies

CIO Business Intelligence

The tech industry has long been known for its lack of diversity and, as a result, there’s been a big push for companies to take DEI strategies seriously. Through internship programs, apprenticeships, returnships, and other unique talent and upskilling programs, these examples can help inspire the right DEI strategy for your organization.

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The Growing Importance Of Data Collection For Customer Service

Smart Data Collective

Back in 2011, my colleagues and I first started discussing the evolving standards of customer service in business. However, it is becoming increasingly clear that big data is critical to the viability of any customer service strategy. There are countless ways that big data is helping improve customer service strategies.

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The end of digital transformation and the rise of business model innovation

CIO Business Intelligence

But the call for digital transformation really gained popularity after 2011 when Capgemini, in partnership with MIT, officially coined the term , defining it as “the use of technology to radically improve performance or the reach of businesses.” Instead, a vast majority of companies were investing in digitization.

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Accomplish Agile Business Intelligence & Analytics For Your Business

datapine

When it comes to implementing and managing a successful BI strategy we have always proclaimed: start small, use the right BI tools , and involve your team. The term “agile” was originally conceived in 2011 as a software development methodology. You want an organization-wide buy-in of your business intelligence strategy.

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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

In 2011, another update — dubbed ITIL 2011 — was published under the Cabinet Office. The five volumes remained, and ITIL 2007 and ITIL 2011 remained similar. This path focuses on how technology directs business strategy and how IT plays into that. But to use ITIL internally, organizations do not need a license.

IT 105
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PODCAST: Exploring Data, Digital and Artificial Intelligence through a Holistic Lens

bridgei2i

In the latest episode of ‘The Data Strategy Show’, host Samir Sharma engages Prithvijit(Jit) Roy and Pritam K Paul, Co-Founders of BRIDGEi2i, in a riveting discussion. They discuss the benefits of design thinking; how business partners brainstorming together improves decision-making and creates a holistic strategy.