CIO Business Intelligence

MARCH 25, 2022

Digital transformation work has been greatly accelerated by the pandemic,” says Paul Martin, who wrapped up a decade as CIO of Baxter International in October 2020 and now serves on four public company boards: Unisys, Ping Identity, Owens Corning, and Steris. On two of his boards, he is the only director with a technology background.

Digital Transformation 115

Digital Transformation Machine Learning Uncertainty Strategy 115

Cloudera

DECEMBER 11, 2020

COVID-19 has forced virtually every industry to embrace an acceleration in digital capabilities. While it can be argued that digital transformation was already underway; it’s hard to dispute that it has accelerated in recent months. This will only become more important as we move into 2021 and a post-pandemic new normal.

Insurance 95

Insurance Digital Transformation Unstructured Data Machine Learning 95

bridgei2i

MARCH 8, 2021

As we step into 2021 with hope and renewed strength, it’s time to Reimagine your Business…with AI! Here’s a look at some of our most popular pieces: Intelligent operations can help companies leverage the power of Digital Transformation to drive growth and transform processes to create real impact. Newsletter Q3 2020.

Contextual Data 52

Contextual Data Digital Transformation Data-driven Enterprise 52

CIO Business Intelligence

OCTOBER 9, 2022

Increasing adoption of digital technologies are making apps inevitable in our everyday life. Apps are pivotal in enabling companies to innovate and gain a competitive edge in digital interactions, from social selling to data-driven marketing. Digital Transformation App modernisation continues to rise in priority.

Cost-Benefit 119

Cost-Benefit Digital Transformation Strategy Enterprise 119

Jet Global

JULY 21, 2022

The report found that while two thirds of finance teams are deep into their digital transformation journeys, accelerated by the pandemic, the final leg of their digitization journey is proving to be more challenging than expected because of expanding responsibilities. Strategic Decision Making. Scalability of Processes.

Digital Transformation 52

Digital Transformation Finance Reporting Interactive 52

John Wheeler

DECEMBER 31, 2020

In 2020, our ETT analyst team addressed nearly 11,000 unique discussion topics as part of our daily client interactions. As we look to 2021 and the anticipated global economic recovery , we see continued interest in topics related to emerging business risks, digital transformation and cybersecurity.

Technology 86

Technology Risk Management Digital Transformation Risk 86

CIO Business Intelligence

SEPTEMBER 12, 2022

People rely on their smartphones, social platforms, and digital channels for information, entertainment, and online purchases. Adhering with this digital transformation, consumers expect personalized service and convenience when shopping both online and in-store. Digital Transformation, IT Leadership

Recreation/Entertainment 98

Recreation/Entertainment Digital Transformation Cost-Benefit Sales 98

CIO Business Intelligence

MARCH 21, 2022

Almost half of survey respondents (49%) cited increasing cybersecurity protections as the top business initiative driving IT investments, up dramatically from 34% in 2021. Even when it comes to the impact on digital transformation, LOB respondents were more apt to acknowledge CIOs this year compared to prior-year surveys.

IT 131

IT Digital Transformation Consulting Manufacturing 131

Alation

JULY 26, 2021

Beginning a digital transformation journey in a big organization can feel daunting. We sought a partner to support our digital transformation and help us leverage data as a competitive asset. One of the first steps in any digital transformation journey is to understand what data assets exist in the organization.

Insurance 98

Insurance Digital Transformation Enterprise Data Governance 98

Cloudera

JANUARY 18, 2022

For 2021, the awards will include a new category: People First. Entrants in this category were asked to demonstrate how they have addressed the world’s “most difficult workplace and societal challenges” with solutions aimed at transforming work culture and society as a whole.

Data Lake 96

Data Lake Digital Transformation Data-driven Dashboards 96

CIO Business Intelligence

JUNE 22, 2022

With COVID-19 causing major disruptions and challenges, the need for digitalization has been further amplified in order to provide continuity for Malaysia’s society, businesses, and the government. This has helped more than 116 students from various universities across the country level up their digital skills.

Digital Transformation 111

Digital Transformation Manufacturing Testing Technology 111

John Wheeler

NOVEMBER 25, 2020

In addition, 73% of the 760 IRM client interactions in 2019 were business leader focused1. This need for IRM is reflected in our most recent Gartner CEO Survey where CEOs identified risk management as one of their top priorities in 2020 & 2021 (see figure below). The current crisis is operationally-centered.

Marketing 110

Marketing Risk Management Risk Digital Transformation 110

CIO Business Intelligence

MARCH 22, 2022

With more and more companies undertaking the journey of digital transformation, the role of the CIO has become critical. He brings expertise in developing IT strategy, digital transformation, AI engineering, process optimization and operations. December 2021. November 2021. September 2021.

Internet Publishing and Broadcasting 98

Internet Publishing and Broadcasting Digital Transformation Insurance Recreation/Entertainment 98

CIO Business Intelligence

DECEMBER 5, 2023

The Colonial Pipeline attack in 2021 is one of the most well-known examples of a major OT attack; the attack prompted a temporary shutdown of nearly half the gasoline and jet fuel supply delivered to the East Coast. How we got here With the rise of digital transformation, we’ve seen the increased convergence of IT and OT systems.

Technology 105

Technology Strategy Manufacturing Digital Transformation 105

CIO Business Intelligence

MAY 17, 2022

Following the migration to Amazon Connect in June 2021 and Amazon Connect Self Service six months later, the company has saved $50,000. Ciena has also enabled integration with ServiceNow and to Amazon Lex for natural language and automated customer interactions, the CIO says. Digital Transformation, Tech Support

Cost-Benefit 98

Cost-Benefit Interactive Machine Learning Digital Transformation 98

CIO Business Intelligence

AUGUST 12, 2022

With more than 10 million transactions and interactions per year across order entry, sales, and customer service, the company found those processes could not scale to meet the demand and deliver the experience its customers needed. CIO 100, Digital Transformation, Robotic Process Automation, Science Industry

IT 105

IT Data Lake Sales Machine Learning 105

CIO Business Intelligence

OCTOBER 13, 2022

While pandemic-driven digital transformation has enabled the media and entertainment industry to stream awesome content 24/7 – digital technology is also safeguarding visitors, performing artist, and crew at the Eurovision Song Contest by monitoring their Covid-19 exposure levels in real time.

Risk 98

Risk Broadcasting Recreation/Entertainment Dashboards 98

CIO Business Intelligence

AUGUST 14, 2023

Cherokee Nation had run digital campaigns in the past, but the systems in place could not authenticate citizenship, leaving a significant amount of manual labor behind each interaction. Gadugi Portal is an example of how digital transformation can be leveraged to improve lives and provide community support.

IT 98

IT Digital Transformation Interactive Technology 98

CIO Business Intelligence

OCTOBER 23, 2024

Speaking with one voice Although FACIL first went live in April 2021, the platform was enhanced by quarterly releases until December 2023. In fact, because of AI, 50% of citizen requests no longer require human interaction at all. By that time, it was handling 40,000 new inquiries a month. Having processed more than 1.8

Uncertainty 118

Uncertainty Consulting Interactive Technology 118

CIO Business Intelligence

JULY 11, 2022

The 2021-2023 Gartner Report on Emerging Technology Roadmap for Large Enterprises showed that computer infrastructure and platform services, network, security, digital workplace, and IT automation are among the key technology areas impacted by IT talent shortages. The complexities are quite unprecedented.

Management 98

Management Digital Transformation Enterprise Optimization 98

CIO Business Intelligence

APRIL 26, 2023

When Brad Clay became chief digital officer of GlobalFoundries in early 2021, he knew his role would be less about technology implementation and more about process change. Once process owners were identified, they went through training so they could have a common understanding of processes, lexicon, and ways of interacting. “We

Modeling 98

Modeling IT Manufacturing Internet of Things 98

CIO Business Intelligence

AUGUST 14, 2023

The CIO of transportation and logistics company Werner Enterprises has spent the bulk of his career doing full-blown transformation projects that often took two or three years to complete and ended up being a “massive, monolithic platform.” Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.

IT 98

IT Insurance Digital Transformation Broadcasting 98

CIO Business Intelligence

OCTOBER 13, 2022

Aflac is the leading provider of supplemental health insurance in the United States, and Gilbert has been recognized for his commitment to accelerating the company’s digital transformation strategy. The policyholder can now take over the screen and fill out all the information, sign by digital signature and the interaction is complete.

IT 128

IT Insurance Cost-Benefit Modeling 128

CIO Business Intelligence

MAY 6, 2022

Things can happen in an airline very quickly and when that happens, it’s human nature to want speak to somebody directly — a face-to-face interaction with somebody who can help you,” Birnbaum says. In 2021, 350,000 passengers used the service and more than that have used it to date in 2022. You see it at the airport.

Uncertainty 98

Uncertainty Testing Metadata Digital Transformation 98

CIO Business Intelligence

JUNE 5, 2023

The initiative began in 2021. This leaves little time for them to interact with patients, healthcare practitioners, and administrators. Digital Transformation, Robotic Process Automation We started with the APAC region and then scaled up the solution to Latin America and the US regions.

Unstructured Data 98

Unstructured Data Sales Digital Transformation Strategy 98

CIO Business Intelligence

MAY 16, 2023

Top Technologies Mentioned in Innovation Conversations Tweets from Verified Accounts, January 2021 – December 2022 Opportunities abound for innovating with AI. Digital Transformation McKinsey & Company’s 2022 Global Survey on AI says , “AI adoption globally is 2.5x higher [in 2022] than in 2017.”

Advertising 105

Advertising Recreation/Entertainment Experimentation Data Collection 105

AWS Big Data

MARCH 13, 2024

Query the data using Athena Athena is a serverless, interactive analytics service built to analyze unstructured, semi-structured, and structured data where it is hosted. Copy and paste the content from the 1-firehose-athena-ulez-2021-create-view.sql file found in the examples/firehose folder into the query editor.

Analytics 121

Analytics IoT Metadata Internet of Things 121

Sisense

MARCH 17, 2021

Harvard Business Review Analytics Services Pulse Report for Sisense, March 2021. Harvard Business Review Analytics Services Pulse Report for Sisense, March 2021. Harvard Business Review Analytics Services Pulse Report for Sisense, March 2021. The way we work and interact evolves rapidly.

Analytics 97

Analytics Data-driven Visualization KPI 97

CIO Business Intelligence

OCTOBER 21, 2022

According to research from Deloitte , only 32% of contact centers had migrated to the cloud as of 2021, yet 75% of survey participants planned to complete the journey by mid-2023. Besides automating many of your customer interactions with AI-powered bots and IVR technology, you can automate many other mission-critical processes.

Cost-Benefit 97

Cost-Benefit Testing Metrics Marketing 97

Cloudera

APRIL 7, 2021

In a March 2021 poll by Celent , “improving customer experience” was identified as the top focus (63%) for insurers. With appropriate permissions and privacy controls, such data can have a transformative effect on a carrier’s ability to understand its customers — provided that it’s able to access and utilize that data.

Insurance 59

Insurance Digital Transformation Internet of Things IoT 59

Cloudera

AUGUST 22, 2021

Cloudera recently appointed a Cloud Director for Asia Pacific (APAC), Stevie Walsh, to help drive our hybrid and multi-cloud offerings in the region, supporting our customers in accelerating their digital transformation journey. What drew you to work in the cloud space? What are some key cloud trends that you’re seeing in APAC?

Cost-Benefit 105

Cost-Benefit IoT Strategy Digital Transformation 105

CIO Business Intelligence

FEBRUARY 6, 2023

Fortune Business Insights predicts that the global BI market will grow to $43 billion by 2028 , up from $24 billion in 2021. SMBs that have undergone digital transformation are already generating data relating to these business operations disciplines. That’s where business intelligence (BI) apps and tools come in.

Business Intelligence 91

Business Intelligence Forecasting Marketing Sales 91

CIO Business Intelligence

JULY 20, 2023

From 250 such stores in 2021, the study forecasts the number to touch 12,000 by 2027. Immersive shopping meets these needs by building interactive experiences for customers, thereby increasing their chances of making the purchase. Digital Transformation, IT Leadership, Retail Industry

Technology 75

Technology Forecasting Advertising Machine Learning 75

CIO Business Intelligence

FEBRUARY 7, 2024

Digital Transformation is a key pillar of Mobily’s GAIN strategy. Mobily has successfully executed the GAIN strategy in 2021, amongst its four core tracks: grow core revenue, accelerate digital revenue streams and implement and optimize efficient delivery. Our collaborations with leading technology providers are crucial.

Digital Transformation 52

Digital Transformation Strategy IoT Optimization 52

IBM Big Data Hub

FEBRUARY 26, 2024

This blind spot became apparent in March of 2021 when CNA Financial was hit by a ransomware attack that caused widespread network disruption. You need a complete overview of all your data sources to see how it moves through your organization, understand all touch-points, and how they interact with one another.

Cost-Benefit 90

Cost-Benefit Metadata Data Governance Reporting 90

Andrew White

JANUARY 11, 2021

It was titled, The Gartner 2021 Leadership Vision for Data & Analytics Leaders. It is meant to be a desk-reference for that role for 2021. The fill report is here: Leadership Vision for 2021: Data and Analytics. When does a CDO (Data) move to become CDO (Digital)? Do you see these as one role or two in 2021?

Data Analytics 52

Data Analytics Analytics Data-driven Finance 52

CIO Business Intelligence

MAY 11, 2022

Digital transformation is changing everything about the way companies operate, and this includes the way they engage with customers. Customer identity and access management (CIAM) is a type of identity technology that allows organizations to manage customer identities, providing security and an enhanced experience.

Management 97

Management Data Processing Risk IoT 97