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2021 Data/AI Salary Survey

O'Reilly on Data

In June 2021, we asked the recipients of our Data & AI Newsletter to respond to a survey about compensation. However, 8% of the correspondents reported decreased compensation, and 18% reported no change. This report focuses on the respondents from the US, with only limited attention paid to those from the UK.

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AI Adoption in the Enterprise 2021

O'Reilly on Data

The percentage of respondents reporting “mature” practices has been roughly the same for the last few years. This is almost exactly in line with the results from 2020, where 25% of the respondents reported that they had products in production (“Mature” wasn’t a possible response in the 2020 survey.). Asia has clearly caught up.

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Zendesk CX Trends Report 2021

Corinium

We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report. Get the report today!

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ML Trends for Solving Business Intelligence Problems

Analytics Vidhya

Introduction In September 2021, Gartner released a separate report on. ArticleVideo Book This article was published as a part of the Data Science Blogathon. The post ML Trends for Solving Business Intelligence Problems appeared first on Analytics Vidhya.

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2021 State of Automatic Speech Recognition Report

In this report, you will learn: How ASR is being used. This space is growing and almost every company is investing in some form of Automatic Speech Recognition (ASR) - but the question remains, are they using speech to its full potential? Where speech data is underutilized.

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A Comprehensive Guide on Recommendation Engines In 2022

Analytics Vidhya

billion in 2021. billion by 2026, reporting a CAGR of 37.79% during 2022-2026. This article was published as a part of the Data Science Blogathon. Introduction The global market for the usage of Recommendation Engine was valued at USD 2.69 It is anticipated to surpass USD 15.10

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When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

Surveys and reports have documented that the strong improvement in call center staff EX is a source of significant value to the entire organization. Learn more about the modern Call Center and CX Reimagined at CX Summit 2021 , presented by Five9. Not only is the CX amplified, but so is the EX (Employee Experience).

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The Alation State of Data Culture Report - Q1 2021

This report explores AI obstacles, like inherent bias and data quality issues, and posits solutions by building a data culture. Companies are expected to spend nearly $23 billion annually on AI by 2024. What could go wrong?

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The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

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Hype Cycle for Supply Chain Strategy, 2020

Are You Betting on the Right Tools to Succeed in 2021? Get insights in this Gartner report to find out where to invest and what you should adopt as standard business practices. Vendors recognized in the report. --> What’s inside? Gartner’s latest recommendations on tried and true capabilities. Vendors you can work with.

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Building Product to Enhance Customer Support: The Key to Customer Retention in an E-commerce Business

Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket

According to Microsoft's Global State of Customer Service 2019 report, “90% of respondents indicated that customer service is important to their choice of and loyalty to a brand.” December 7, 2021 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT. This begs the question: what’s the best way to increase customer retention?