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8 top priorities for CIOs in 2023

CIO Business Intelligence

Welcome to 2023. As the economic pendulum shifts to cost control, CIOs will have to find ways to continue achieving the same results but with less margin for error,” he notes. The increased malicious activity observed in 2022 is no surprise and will only continue to grow in 2023, Venables predicts. This is no longer true. “As

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2023 CCaaS Trends, Insights, and Statistics to Know

CIO Business Intelligence

We know that the Contact Center-as-a-Service (CCaaS) market is growing; an increasing number of companies are choosing this flexible model to support their CX operations, and this will continue through 2023. Cost optimization: Existing IT investments can’t be cost-effectively discarded in favor of new technology.

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Amazon OpenSearch Service search enhancements: 2023 roundup

AWS Big Data

We are excited about the OpenSearch Service features and enhancements we’ve added to that toolkit in 2023. 2023 was a year of rapid innovation within the artificial intelligence (AI) and machine learning (ML) space, and search has been a significant beneficiary of that progress. Multi-modal search OpenSearch Service 2.11

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Perspectives on how cloud computing & app development trends will take shape in 2023

CIO Business Intelligence

To understand how organizations may be approaching their cloud strategies and tech investments in 2023, members of VMware’s Tanzu Vanguard community shared their insights on what trends will take shape. The growth of Kubernetes, and the benefits it brings to organizations, is not something that is going away.

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. January 18th, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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Can LLMs Become Knowledgeable – Impressions from Day 1 At SEMANTiCS 2023

Ontotext

SEMANTiCS 2023 kicked off with a Pre-conference day that offered an awesome lineup of business and academia talks. Scalability – a significant cost reduction for
scale-ups. A year later, our project already reaps the benefits of knowledge-graph powered marketing. Are LLMs Knowledgeable? A demonstrator.

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Amazon OpenSearch Service H1 2023 in review

AWS Big Data

Since its release in January 2021, the OpenSearch project has released 14 versions through June 2023. With managed domains, you can use advanced capabilities at no extra cost such as cross-cluster search, cross-cluster replication, anomaly detection, semantic search, security analytics, and more. Additional field types OpenSearch 2.7

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

She’ll explore how to pinpoint, measure, and attain benefits such as increased revenue per customer, call reduction, reduced attrition, referral growth, and reduced cost-to-serve through CX improvements, all while actively engaging your customers. October 19th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Register today!