Remove 2023 Remove Digital Transformation Remove Experimentation
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3 force multipliers for digital transformation

CIO Business Intelligence

While digital initiatives and talent are the board directors’ top strategic business priorities in 2023-2024, IT spending is forecasted to grow by only 2.4% The message to CIOs is to do more with less, and the implication is that CIOs must look at digital transformation initiatives differently than in years past.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation. Luckily, many are expanding budgets to do so. “94%

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10 AI strategy questions every CIO must answer

CIO Business Intelligence

The time for experimentation and seeing what it can do was in 2023 and early 2024. On a similar note, Andy Sack, co-founder and co-CEO of Forum3, which provides AI and digital transformation solutions to companies, says CIOs must pose this question to themselves and other C-suite execs.

Strategy 141
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United Airlines sets its flight plan for gen AI success

CIO Business Intelligence

Chief among these is United ChatGPT for secure employee experimental use and an external-facing LLM that better informs customers about flight delays, known as Every Flight Has a Story, that has already boosted customer satisfaction by 6%, Birnbaum notes. That number has increased to 21% in just 18 months.

IT 131
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Autodesk enlists Einstein AI to enhance customer service

CIO Business Intelligence

The company launched Einstein GPT in 2023 , introducing generative AI into its product set, with Einstein Copilot , a conversational AI assistant, following thereafter. These are all in early-stage experimentation mode and we are evaluating whether it makes sense for us.

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Modernizing bp’s application landscape with AI

CIO Business Intelligence

The scope of its efforts so far is demonstrated by its shift into lower-carbon businesses, power trading, and convenience stores, which represented just 3% of its investment in 2019 but 23% in 2023. This change in business focus is accompanied by an ongoing digital transformation.

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Why CIOs should invest in digital through economic headwinds

CIO Business Intelligence

But released the next day, the 2023 Gartner CIO and Technology Executive Survey revealed that EMEA-based CIOs expect IT budgets to increase 4.4% Artificial Intelligence, Digital Transformation, Innovation, Machine Learning on average over the next year, somewhat lower than the projected 6.5% global inflation rate.