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But this year three changes are likely to drive CIOs operating model transformations and digital strategies: In 2024, enterprise SaaS embedded AI agents to drive workflow evolutions , and leading-edge organizations began developing their own AI agents.
Organizations should promote a culture of continuous improvement, experimentation, and empowerment. Leaders should articulate the businessdrivers and illustrate how gen AI-enabled platforms benefit employees, customers, and the organization as a whole. Very simply, AI productivity is the future of work.
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