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Unlocking the full potential of enterprise AI

CIO Business Intelligence

Research from Gartner, for example, shows that approximately 30% of generative AI (GenAI) will not make it past the proof-of-concept phase by the end of 2025, due to factors including poor data quality, inadequate risk controls, and escalating costs. [1] AI in action The benefits of this approach are clear to see.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI.

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Digital transformation 2025: What’s in, what’s out

CIO Business Intelligence

But this year three changes are likely to drive CIOs operating model transformations and digital strategies: In 2024, enterprise SaaS embedded AI agents to drive workflow evolutions , and leading-edge organizations began developing their own AI agents.

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Agentic AI design: An architectural case study

CIO Business Intelligence

In 2024, a new trend called agentic AI emerged. The analyst firm Forrester named AI agents as one of its top 10 emerging technologies this year and that it will deliver benefits in the next two to five years. That will help us achieve short-term benefits as we continue to learn and build better solutions.

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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026. The study found better oversight of business workflows to be the top perceived benefit of it. One area is personalizing on-page digital interactions. Another area is democratizing data analysis and reporting.

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5 top business use cases for AI agents

CIO Business Intelligence

Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases. According to a Capgemini survey released in mid 2024, 60% of executives at large companies say that AI agents will handle most of the coding in enterprises within three to five years.

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AI dominates Gartner’s 2025 predictions

CIO Business Intelligence

Organizations that deploy AI to eliminate middle management human workers will be able to capitalize on reduced labor costs in the short-term and long-term benefits savings,” Gartner stated. “AI AI has the capability to perform sentiment analysis on workplace interactions and communications.