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CIOs face mounting pressure as AI costs and complexities threaten enterprise value

CIO Business Intelligence

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. hours per week by integrating generative AI into their workflows, these benefits are not felt equally across the workforce.

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Agentic AI design: An architectural case study

CIO Business Intelligence

In 2024, a new trend called agentic AI emerged. The analyst firm Forrester named AI agents as one of its top 10 emerging technologies this year and that it will deliver benefits in the next two to five years. That will help us achieve short-term benefits as we continue to learn and build better solutions.

Testing 135
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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026. The study found better oversight of business workflows to be the top perceived benefit of it. Wereinfusing AI agents everywhereto reimagine how we work and drive measurable value.

IT 139
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Digital transformation 2025: What’s in, what’s out

CIO Business Intelligence

But this year three changes are likely to drive CIOs operating model transformations and digital strategies: In 2024, enterprise SaaS embedded AI agents to drive workflow evolutions , and leading-edge organizations began developing their own AI agents.

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5 top business use cases for AI agents

CIO Business Intelligence

Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases. Meanwhile, in December, OpenAIs new O3 model, an agentic model not yet available to the public, scored 72% on the same test. The system went into production in mid-2024, and processed 50,000 documents in November.

Software 143
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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. Both types of gen AI have their benefits, says Ken Ringdahl, the companys CTO. Another benefit is that with open source, Emburse can do additional model training. You get more control over your costs.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

Meanwhile, CIOs must still reduce technical debt, modernize applications, and get cloud costs under control. Third, in the CDO Agenda: 2024: Navigating Data and Generative AI Frontiers , 57% of respondents haven’t changed their data environments to support generative AI.