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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3 CIOs should consider placing these five AI bets in 2025.

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5 tips for better business value from gen AI

CIO Business Intelligence

Still, CIOs have reason to drive AI capabilities and employee adoption, as only 16% of companies are reinvention ready with fully modernized data foundations and end-to-end platform integration to support automation across most business processes, according to Accenture. These reinvention-ready organizations have 2.5

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5 top business use cases for AI agents

CIO Business Intelligence

Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. And the data is also used for sales and marketing.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

After all, every department is pressured to drive efficiencies and is clamoring for automation, data capabilities, and improvements in employee experiences, some of which could be addressed with generative AI. As every CIO can attest, the aggregate demand for IT and data capabilities is straining their IT leadership teams.

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AI brings complexity to cybersecurity and fraud

CIO Business Intelligence

The 2024 Security Priorities study shows that for 72% of IT and security decision makers, their roles have expanded to accommodate new challenges, with Risk management, Securing AI-enabled technology and emerging technologies being added to their plate. Rohit Singh speaks of their AI vs AI mechanisms to stay ahead of scammers.

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AI and cybersecurity: A double-edged sword

CIO Business Intelligence

For instance, in 2024, a troubling trend emerged where hackers used AI-powered tools to create highly convincing deepfakes, impersonating CEOs and other C-suite executives in 75% of such attacks. AI systems can analyze vast amounts of data in real time, identifying potential threats with speed and accuracy.

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8 pressing needs for CIOs in 2024

CIO Business Intelligence

The most pressing responsibilities for CIOs in 2024 will include security, cost containment, and cultivating a data-first mindset.” Here, we detail those and others that comprise eight of the top priorities for CIOs in 2024. Among the various strategies at our disposal, automation stands out as a pivotal solution,” she says. “In