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5 top business use cases for AI agents

CIO Business Intelligence

Throughout late 2024, Microsoft continued to expand its agentic offerings with purpose-built agents for specific use cases. In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030. And thats just the beginning.

Software 143
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AI dominates Gartner’s 2025 predictions

CIO Business Intelligence

AI deployment will also allow for enhanced productivity and increased span of control by automating and scheduling tasks, reporting and performance monitoring for the remaining workforce which allows remaining managers to focus on more strategic, scalable and value-added activities.”

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Marsh McLennan IT reorg lays foundation for gen AI

CIO Business Intelligence

One of the firm’s recent reports, “Political Risks of 2024,” for instance, highlights AI’s capacity for misinformation and disinformation in electoral politics, something every client must weather to navigate their business through uncertainty, especially given the possibility of “electoral violence.”

IT 122
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Delivering better business outcomes for CIOs

CIO Business Intelligence

In an era of global technology skills shortages, CIOs report that finding specialized skills is becoming harder and more expensive. Business analysts Gartner reports that the time to recruit a new employee has increased by 18%. According to the ECI report, over 90% of organizations see value in a unified operating platform.

Finance 89
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Akeneo aims to transform the retail playbook with AI and data consistency

CIO Business Intelligence

In 2024, squeezed by the rising cost of living, inflationary impact, and interest rates, they are now grappling with declining consumer spending and confidence. Salesforces recent State of Commerce report found that 80% of eCommerce businesses already leverage AI solutions. But 2025 and 2026 will bear good news, according to Deloitte.

B2B 105
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Marsh McLellan IT reorg lays foundation for gen AI

CIO Business Intelligence

One of the firm’s recent reports, “Political Risks of 2024,” for instance, highlights AI’s capacity for misinformation and disinformation in electoral politics, something every client must weather to navigate their business through uncertainty, especially given the possibility of “electoral violence.”

IT 105
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Will VMWare’s licensing changes push devirtualization of data centers?

CIO Business Intelligence

A new trend — devirtualization, a process of migrating workloads from virtual to physical environments — is taking shape as a response to these changes, according to Gartner’s 2024 Hype Cycle for Data Center Infrastructure Technologies report. “On-premises So, what’s the solution?