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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO Business Intelligence

As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes. This creates a disconnect between the strategic role that CIOs are increasingly expected to play and how their success is measured.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3

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5 tips for better business value from gen AI

CIO Business Intelligence

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. In HR, measure time-to-hire and candidate quality to ensure AI-driven recruitment aligns with business goals.

Sales 143
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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

Wereinfusing AI agents everywhereto reimagine how we work and drive measurable value. AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026. One area is personalizing on-page digital interactions. Another area is democratizing data analysis and reporting.

IT 130
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AI dominates Gartner’s 2025 predictions

CIO Business Intelligence

By 2028, 40% of large enterprises will deploy AI to manipulate and measure employee mood and behaviors, all in the name of profit. “AI AI has the capability to perform sentiment analysis on workplace interactions and communications.

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Sweat the small stuff: Data protection in the age of AI

CIO Business Intelligence

While NIST released NIST-AI- 600-1, Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile on July 26, 2024, most organizations are just beginning to digest and implement its guidance, with the formation of internal AI Councils as a first step in AI governance.So

Risk 105
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12 AI predictions for 2025

CIO Business Intelligence

According to a Bank of America survey of global research analysts and strategists released in September, 2024 was the year of ROI determination, and 2025 will be the year of enterprise AI adoption. We have to look at how we interact with colleagues and how we interact with AI, he adds.

ROI 141