CIO Business Intelligence

OCTOBER 23, 2024

In a survey of 451 senior technology executives conducted by Gartner in mid-2024, a striking 57% of CIOs reported being tasked with leading AI strategies. However, the real challenge lies in identifying the right use cases where AI can enhance performance and deliver measurable project outcomes that justify the investment.”

Enterprise 141

Enterprise Cost-Benefit Broadcasting Risk 141

CIO Business Intelligence

MARCH 4, 2025

An IDC study found that usage of generative AI jumped from 55% of surveyed companies in 2023 to 75% in 2024. Artificial intelligence: Driving ROI across the board AI is the poster child of deep tech making a direct impact on business performance. in returns for every $1 invested , with some seeing over $10 in ROI.

Technology 118

Technology ROI Cost-Benefit Manufacturing 118

CIO Business Intelligence

DECEMBER 10, 2024

Proving the ROI of AI can be elusive , but rushing to achieve it can prove costly. Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS.

Sales 143

Sales Metrics Data-driven Unstructured Data 143

CIO Business Intelligence

NOVEMBER 5, 2024

IDC’s Sustainability Readiness Index Survey (August 2024) found that 32% of businesses have created strategic road maps, while 26% have begun embedding sustainability into their operations and 20% say that sustainability has become the “new normal.” There is no denying that environmental sustainability is top of mind for many companies today.

Uncertainty 98

Uncertainty Measurement ROI Reporting 98

CIO Business Intelligence

DECEMBER 30, 2024

Generative AI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Massive growth in proven use cases This year, weve seen some use cases proven to have ROI, says Monteiro.

ROI 141

ROI Software Modeling Interactive 141

David Menninger's Analyst Perspectives

NOVEMBER 5, 2024

As bots were developed, deployed and improved, Verint took its initial argument about identifying specific, immediately helpful use cases and added the critical element of ROI. It will be interesting to see how Verint quantifies Genie’s value in ROI terms, as it does for the rest of the bot portfolio. Regards, Keith Dawson

ROI 130

ROI Interactive Software Measurement 130

CIO Business Intelligence

DECEMBER 11, 2024

Newly released research from SASs Data and AI Pulse Survey 2024 Asia Pacific finds that only 18% of organisations can be categorised as AI leaders, where the organisation has an AI strategy and long-term investment plans in place. These ROI expectations exist despite many surveyed organisations not having a clear AI strategy.

ROI 59

ROI Experimentation Insurance Strategy 59

CIO Business Intelligence

MARCH 19, 2025

Similarly, Deloittes 2024 CxO Survey highlights that while CDOs prioritize AI and business efficiency, sustainability remains a secondary focus. Complexity of measuring ROI : Unlike traditional business metrics, sustainability initiatives are often difficult to quantify in direct financial terms.

IT 59

IT Data Governance Data-driven Metrics 59

CIO Business Intelligence

APRIL 19, 2024

AI promises cost savings, productivity improvements, and better customer experiences, but CIOs need to figure out how to calculate the ROI , McDonald said. Data centers shoulder the load To support AI workloads, spending on data center systems will increase by 10% in 2024, Gartner predicted, compared to a 4% increase in 2023.

IT 132

IT Software Cost-Benefit ROI 132

CIO Business Intelligence

MARCH 3, 2024

One component of corporate IT that has long been ‘in range’ for cyber criminals that is often overlooked when protection measures are being put in place are multifunction printers – widely used in almost every organisation. Fortunately, there are tools available to deal with the specific security challenges presented by printers.

IT 111

IT Measurement Risk Reporting 111

CIO Business Intelligence

JULY 30, 2024

Kenneth Gonzalez, Head of Analyst Relations, Freshworks, highlights some key findings from Freshworks’ Freshservice IT Service Management Benchmark Report 2024 (FBR 2024) , which surveyed more than 9,400 organizations across over 100 countries, that corroborates the value of generative AI in ITSM.

Management 114

Management IT ROI Predictive Analytics 114

CIO Business Intelligence

AUGUST 30, 2024

AI agents can, for example, handle customer service issues, such as offering a refund or replacement, autonomously, and they can identify potential threats on an organization’s network and proactively take preventive measures. Agents driving ROI Agentic AI can deliver value to organizations struggling to find the ROI in gen AI, adds Dunaev.

ROI 138

ROI Recreation/Entertainment Machine Learning Interactive 138

CIO Business Intelligence

MAY 13, 2024

“We know what we’re trying to achieve, because we know the business goals and objectives,” We want to grow substantially, and we want to do that with speed,” says Bilker, whose clarity on IT’s business objectives mirror the top directives CEOs are giving their CIOs, according to the 2024 State of the CIO Study from Foundry, publisher of CIO.com.

IT 131

IT Digital Transformation ROI Strategy 131

CIO Business Intelligence

AUGUST 27, 2024

The strategy unfolded through careful planning, leveraging technology to enhance the taxpayer experience and ensuring robust cybersecurity measures. IDC, 2024 Implement these phases: Inventory: Maintain an up-to-date application inventory and set objectives. Now, let’s delve into the concrete steps and strategies.

Cost-Benefit 110

Cost-Benefit Key Performance Indicator ROI Strategy 110

CIO Business Intelligence

SEPTEMBER 19, 2024

According to IDC research, edge computing is growing worldwide at 15% annually and will reach $232 billion in 2024. To that end, IT leaders should perform a careful analysis of ROI before, during, and after an edge implementation. Despite challenges, the move to the edge is gathering steam. AI is a significant driver.

ROI 119

ROI Cost-Benefit IoT Digital Transformation 119

CIO Business Intelligence

AUGUST 1, 2024

Looking ahead to the next 12-18 months, two top priorities emerge for IT leaders: developing a strong business case for AI infrastructure spending (cited by 35% of respondents to IDC’s Future Enterprise Resiliency and Spending Survey, Wave 3 , March 2024) and increasing cyber resilience and security (34%).

Cost-Benefit 98

Cost-Benefit Measurement Data-driven Marketing 98

Cloudera

NOVEMBER 16, 2020

million by 2024, a CAGR of 25.8% from 2019 to 2024. Fraud is one of the use cases where technology has made a huge, measurable difference: focusing on fraud detection and prevention, Emerj reports insurers have seen ROIs of up to 400% on their investments in fraud technology. . million in 2019 to $7.9

Insurance 101

Insurance ROI Marketing Machine Learning 101

CIO Business Intelligence

NOVEMBER 2, 2023

Salesforce’s findings gibe with IDC’s Worldwide C-Suite Survey 2023-2024 , released in September. IT leaders say that the requirements for successful gen AI use include accurate, complete, and unified data (55%); enhanced security measures to avert new threats to the business (54%); and ethical use guidelines (30%).

Data Strategy 137

Data Strategy Strategy Sales Data Governance 137

CIO Business Intelligence

SEPTEMBER 24, 2024

“A typical candidate for the CAIO role is someone with a proven track record of leading successful innovation programs and with a clear understanding of AI,” says David Weldon, adjunct research advisor with IDC’s Executive Programs (IEP) in IDC PlanScape: Chief AI Officer Role (May 2024).

IT 130

IT Insurance Cost-Benefit Risk 130

IBM Big Data Hub

MARCH 4, 2024

In 2024, companies confront significant disruption, requiring them to redefine labor productivity to prevent unrealized revenue, safeguard the software supply chain from attacks, and embed sustainability into operations to maintain competitiveness. times higher ROI. times higher ROI.

Enterprise 96

Enterprise ROI Risk Strategy 96

AWS Big Data

NOVEMBER 20, 2024

It measures the percentage of users or visitors who take a desired action out of the total number of users or visitors.

Metadata 93

Metadata Data Governance Metrics Marketing 93

IBM Big Data Hub

MAY 17, 2024

Cloud adoption maturity model This maturity model helps measure an organization’s cloud maturity in aggregate. However, it’s likely that organizations will find it difficult to compete without some level of cloud maturity, since 70% of workloads will be on the cloud by 2024, according to Gartner.

Modeling 96

Modeling Cost-Benefit Optimization Digital Transformation 96

IBM Big Data Hub

APRIL 18, 2024

Nearly all respondents reported promising early results from gen AI experiments and planned to increase their spending in 2024 to support production workloads. 46% of survey respondents in 2024 showed a preference for open source models. A key trend is the adoption of multiple models in production.

Cost-Benefit 89

Cost-Benefit Manufacturing Modeling Interactive 89

CIO Business Intelligence

MARCH 11, 2024

Nearly half of CIOs and close to a third line-of-business managers have cited AI and machine learning as the most strategically important area of concern this year, according to Foundry’s 2024 State of the CIO Study. An ROI-based value generation approach is the key to a successful adoption of this innovation journey.

Data-driven 69

Data-driven Strategy ROI Machine Learning 69

CIO Business Intelligence

DECEMBER 9, 2024

AI-driven ROI: Businesses must grow their focus on demonstrating tangible returns from AI investments, integrating advanced analytics to measure performance, optimise operations, and drive decision-making.

Data Governance 52

Data Governance Data-driven Risk Digital Transformation 52

Andrew White

JANUARY 9, 2022

First, how we measure emissions and carbon footprint is about data design and policy. In other words, D&A plays a key role in the foundational measuring angle. Link to item 6 on slide 27 is broken, [link] , for Dashboard to measure business impact, can you provide a current link?

Analytics 64

Analytics Measurement Data-driven Modeling 64

Ontotext

APRIL 3, 2024

So, this is a big driver for the outcome because when you are saving money for the business, you can measure it and see its value. Nimit Mehta: I think that 2024 is going to be a buckle-down year, but, at the same time, we’ll see a rapid explosion of experimentation. Show me the ROI.” How do I make sure I can manage risk?”

Technology 45

Technology Risk Digital Transformation Measurement 45

CIO Business Intelligence

JANUARY 14, 2025

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. How does our AI strategy support our business objectives, and how do we measure its value? What ROI will AI deliver?

Strategy 141

Strategy ROI Experimentation Risk 141

CIO Business Intelligence

JANUARY 22, 2025

Deloitte surveyed 2,773 director- to C-suite-level respondents experienced with AI, piloting, or implementing gen AI for the Q4 survey between July and September 2024. Deloitte found almost all organizations had measurable ROI for their gen AI efforts over the course of the year, with 20% of respondents generating an ROI of 31% or more.

ROI 134

ROI Reporting Enterprise Risk Management 134

FineReport

APRIL 3, 2024

Opt for tools requiring minimal training to produce meaningful visualizations for wider adoption and better ROI. Evaluate the pricing structure against features and potential ROI. Intuitive interfaces that facilitate quick learning and efficient tool use can greatly boost productivity. Keen to explore the full potential of BI tools?

Dashboards 52

Dashboards Visualization Metrics Interactive 52

CIO Business Intelligence

DECEMBER 23, 2024

Gen AI moved past hype and proved its worth ChatGPT and the generative AI revolution marked their second anniversary in November 2024. Given this excitement, there have been higher, sometimes unrealistic, expectations in terms of the ROI and timing of the returns. Heres what they say.

IT 134

IT Strategy Technology Experimentation 134

CIO Business Intelligence

FEBRUARY 19, 2025

If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI.

ROI 137

ROI Marketing Sales Software 137

CIO Business Intelligence

FEBRUARY 5, 2025

Half of CFOs say they plan to cut AI funding if it doesnt show measurable ROI within a year, according to a global survey from accounts payable automation firm Basware, which included 400 CFOs and finance leaders. CIOs are under pressure to validate AI investments and assure CFOs of a clear path of implementation that will ensure ROI.

Cost-Benefit 117

Cost-Benefit ROI Metrics Measurement 117

DataKitchen

NOVEMBER 27, 2024

For example, metrics like the percentage of missing values help measure completeness, while deviations from authoritative sources gauge accuracy. Another significant advantage is the ability of these dashboards to provide ROI-driven insights. Timeliness can be assessed by tracking the alignment of data updates with business timelines.

Data Quality 215

Data Quality Dashboards Metrics Cost-Benefit 215

CIO Business Intelligence

JANUARY 13, 2025

Shift AI experimentation to real-world value Generative AI dominated the headlines in 2024, as organizations launched widespread experiments with the technology to assess its ability to enhance efficiency and deliver new services. Most of all, the following 10 priorities should be at the top of your 2025 to-do list.

Experimentation 140

Experimentation Strategy ROI Digital Transformation 140

CIO Business Intelligence

JANUARY 22, 2025

Nearly all tech surprises last year were related to gen AI, which was so hyped in 2023 that every organization had to try it in one or more projects in 2024. Given everything that was learned in 2024, it would be a shame for CIOs not to commit to three things that could help them prepare for the year ahead.

Technology 128

Technology Data Governance Risk Data Lake 128

CIO Business Intelligence

JANUARY 16, 2025

According to IDCs Future Enterprise Resiliency and Spending Survey, Wave 4 , April 2024, the most significant factors limiting further evaluation or expanded use of GenAI are lack of skills and a lack of clear use cases or initial offerings that align with business needs.

IT 124

IT Data-driven Marketing ROI 124