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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers. Companies are expected to spend over $24 billion on customers analytics technology by 2025. The benefits of analytics to understand the customer journey cannot be overstated.

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AI and Analytics Importance in Automotive Industry

Smart Data Collective

billion on big data solutions in 2025. The automotive industry is constantly changing and evolving, and now auto businesses should embrace AI, data and analytics for daily processes to stay ahead of the curve. Customer Analytics. Big data is fundamentally altering the future of the automotive industry in wondrous ways.

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What is the Future of Business Intelligence in the Coming Year?

Smart Data Collective

billion by 2025. Features: interactive tables, graphs, dashboards data publishing access to a broad data range custom analytic applications data storytelling web and mobile. As the use of intelligence technologies is staggering, knowing the latest trends in business intelligence is a must. SAP Lumira.

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A new era in BI: Overcoming low adoption to make smart decisions accessible for all

IBM Big Data Hub

We’re moving away from the one-size-fits-all approach of traditional dashboards to more dynamic, customized analytics experiences. According to Gartner , by 2025, augmented consumerization functions will drive the adoption of ABI capabilities beyond 50% for the first time, influencing more business processes and decisions.