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You want to win big with data, with marketing, with transformative digital yada yada and blah blah, evolve. This post is organized into the following structure: Ladders of Awesomeness #wth. DigitalAttribution's Ladder of Awesomeness. Wait, Wait, What the Heck is Attribution?
The world of digital analytics seems to be insanely complicated. Our journey to understanding, dare I say nirvana, follow these steps: Digital Analytics Ecosystem: The Core Elements. Our journey to understanding, dare I say nirvana, follow these steps: Digital Analytics Ecosystem: The Core Elements. And, yes, some of it is.
My solution is centered on organizing data/metrics/methodologies into a ladder of awesomeness (which solves for #3). Here are the levels of sophistication in the ladder of awesomeness that’ll form the foundation of the CMO’s big picture scorecard: Level No (Red): Most companies are here. Easy existence.
The universe of digital analytics is massive and can seem as complex as the cosmic universe. work (collection, processing, reporting, analysis), processes, org structure, governance models, last-mile gaps , metrics ladders of awesomeness , and… so… much… more. That’s because we have to talk about tools (so many!),
Some moments in time are perfect to reflect on where you are, what your priorities are, and then consider what you should start-stop-continue. In those moments – common around new years or new annual planning cycles – the difference between delivering an incremental change vs. a step change is the quality of ideas you are considering.
The most common mistakes digital practitioners and leaders make is to either do things in the wrong order, or to try and do too much at one time. Progress in digital marketing and analytics in either scenario becomes painful (the organization / systems / thinking is simply not in the optimal position). In other words: Evolution.
You after all have all of the aforementioned devices, and it is likely that at some level you are looking at traffic to your company's digital existence. You after all have all of the aforementioned devices, and it is likely that at some level you are looking at traffic to your company's digital existence. Amazing, right?
All this context is the reason that I am really, really excited the team at Google has decided to make a real-world dataset available to everyone on planet Earth (and to all intelligent life forms in the universe that would like to learn digital analytics). Awesome, right? Gain Attribution Modeling Savvy.
A story where data is the hero, followed by two mind-challenging business-shifting ideas. At a previous employer customer service on the phone was a huge part of the operation. Qualitative surveys were giving the company a read that customers were unhappy with the service being provided. You’ll be surprised how small that number is. Another issue.
Over the last couple years, I’ve spent an increasing amount of time diving into the possibilities Deep Learning (DL) offers in terms of what we can do with Artificial Intelligence (AI). Some of these possibilities have already been realized (more on this later in the post). And, I could not be more excited to see them out in the world.
In a recent set of keynotes and consulting engagements in the US, UK and Canada, I've had an overwhelming feeling that in very fundamental ways some companies make imprecise choices when it comes to their digital strategy. Because, I'm sure like you, I'm humbled by the immense opportunity digital presents.
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