Excellent Analytics Tip #26: Every Critical Metric Should Have A BFF!
Occam's Razor
MAY 19, 2014
Why not just measure Profit?" " That is right, we will measure it. The problem is that it does not provide any incentive to the marketing team to ensure the rest of the experience for the user is great. The BFF fixes a gap in the incentive/org structure. From an incentive perspective, this is also pretty cool.
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