Remove B2B Remove Digital Transformation Remove Machine Learning
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ATD banks on B2B digital transformation

CIO Business Intelligence

For the past decade, the Amazon.com effect has spread digital disruption to every corner of the B2C world, spurring incumbent, consumer-facing enterprises to undertake massive digital transformation initiatives as a matter of survival. Murali Bandaru, chief information and digital officer, ATD.

B2B 98
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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Our B2B customer service teams receive approximately 700,000 support cases annually through multiple channels, and as new customers and additional Mastercard services and products come online, we expect support case volume to reach 1 million by 2025. When a customer needs help, how fast can our team get it to the right person?

B2B 132
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Kimberly-Clark’s business-first approach to digital transformation

CIO Business Intelligence

When it comes to IT strategy, Kimberly-Clark Global CIO Manoj Kumbhat makes one thing very clear: This multinational takes a business-first approach to digital transformation. It’s the disruptive digital which is really nothing more than building the one-to-one relationship with the consumer through personalized content,” he says.

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3 Ways AIOps Drives Digital Transformation

CIO Business Intelligence

Large volumes of such datasets are crucial for training machine learning models as well as for improving the accuracy of these models over time. It is important to note, though, that only performance data should be gathered from the different layers of the infrastructure stack, not customer data.

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AI in commerce: Essential use cases for B2B and B2C

IBM Big Data Hub

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  The applications of AI in commerce are vast and varied. . 

B2B 64
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How AI Software is Changing the Future of the Automotive Industry

Smart Data Collective

This figure is expected to grow as more companies recognize the potential and decide to increase the resources they dedicate to machine learning and predictive analytics tools. They have also used machine learning to automate the transportation of important materials. AI-based software development. Big data.

Software 141
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Q&A Tuesday with Nathan One: Digital Transformation in the Age of Big Data

Jet Global

As a B2B technology implementation specialist, he works closely with companies to explore tech-driven opportunities and obstacles standing in front of them. To learn more about digital transformation and its effect on financial reporting and organizational growth, check out our guide: A Guide to Driving a High-Performance Organization.