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When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

The goals of such activities are to improve customer service, customer interactions, customer engagement, and customer experience (CX) through just-in-time customer assistance, personalization, and loyalty-building activities.

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AI and cybersecurity: A double-edged sword

CIO Business Intelligence

Perhaps one of the most anticipated applications of AI in cybersecurity is in the realm of behavioral analytics and predictive analysis. By leveraging machine learning algorithms, AI can analyze user behavior and network traffic patterns, identifying anomalies that might indicate insider threats or other malicious activities.

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Your Modern Business Guide To Data Analysis Methods And Techniques

datapine

Neural networks: A neural network is a form of machine learning which is far too comprehensive to summarize – but this explanation will help paint you a fairly comprehensive picture. A data analytics methodology you can count on. Build a data management roadmap. Data Analysis In The Big Data Environment.

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Database Activity Monitoring – A Security Investment That Pays Off

Smart Data Collective

Does DAM need a user behavior analytics (UBA) module? What is the role of machine learning in monitoring database activity? The first step in building these defenses is to understand how users, administrators, or applications interact with a database. This article will provide the answers. DAM features.

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10 projects top of mind for IT leaders today

CIO Business Intelligence

From AI and data analytics, to customer and employee experience, here’s a look at strategic areas and initiatives IT leaders expect to spend more time on this year, according to the State of the CIO. 1 priority among its respondents as well.

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Types of cyberthreats

IBM Big Data Hub

Worms are self-replicating programs that automatically spread to apps and devices without human interaction. IBM Security® QRadar® SIEM applies machine learning and user behavior analytics (UBA) to network traffic alongside traditional logs for smarter threat detection and faster remediation.

IoT 101
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What is a phishing simulation?

IBM Big Data Hub

Monitoring: After sending the mock malicious emails, leaders closely track and record how employees interact with the simulated emails, monitoring if they click on links, download attachments or provide sensitive information.

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