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Transformational CIOs continuously invest in their operating model by developing product management, design thinking, agile, DevOps, change management, and data-driven practices. Focusing on classifying data and improving data quality is the offense strategy, as it can lead to improving AI model accuracy and delivering business results.
Organizations should promote a culture of continuous improvement, experimentation, and empowerment. Leaders should articulate the businessdrivers and illustrate how gen AI-enabled platforms benefit employees, customers, and the organization as a whole. A single employee can touch multiple pieces of the business.
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