Business Objectives Gap analysis Metrics 
CIO Business Intelligence
OCTOBER 15, 2024
Step 5: Gap analysis Identifying gaps The gap analysis involves comparing the current state of IT with the desired future state as outlined in the IT strategy. This process identifies discrepancies in capabilities, resources, and processes that could hinder the achievement of business goals.
IBM Big Data Hub
JANUARY 10, 2023
Leveraging data to replace the ‘gut feel’ on which too many business decisions are made enables change practitioners to separate perceptions from reality and decide which processes need the most focus. Process mining tools can perform a fit-gap analysis on new processes to rapidly and more accurately identify the greatest change impacts.
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