Remove Business Objectives Remove Interactive Remove Metrics
article thumbnail

CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO Business Intelligence

However, the metrics used to evaluate CIOs are hindering progress. As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes. The CIO is no longer the chief of “keeping the lights on.”

article thumbnail

Top 18 Social Media KPIs & Metrics You Should Use For A Complete SM Strategy

datapine

Here, we’ll examine 18 essential KPIs for social media, explore the dynamics and demonstrate the importance of social metrics in the modern business age with the help of a KPI software , and, finally, wrapping up with tips on how to set KPIs and make the most of your social platforms. Let’s get going. What Are Social Media KPIs?

Metrics 219
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 tips for better business value from gen AI

CIO Business Intelligence

Instead, CIOs must partner with CMOs and other business leaders to help quantify where gen AI can drive other strategic impacts especially those directly connected to the bottom line. CIOs should return to basics, zero in on metrics that will improve through gen AI investments, and estimate targets and timeframes.

Sales 143
article thumbnail

5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 140
article thumbnail

Pitching a DataOps Project That Matters

DataKitchen

Your data consumers are focused on business objectives. They need to grow sales, pursue new business opportunities, or reduce costs. What would it mean for a company to lead its industry in savvy and business agility? Impactful DataOps projects are those that help colleagues and executives pursue their objectives.

article thumbnail

Take Complete Charge Of Customer Satisfaction Metrics – Customer Effort Score, NPS & Customer Satisfaction Score

datapine

Forrester Research defines the ‘customer experience’ as: “How customers perceive their interactions with your company.”. Read here how these metrics can drive your customers’ satisfaction up! Customer satisfaction metrics evaluate how the products or services supplied by a company meet or surpass a customer’s expectations.

Metrics 134
article thumbnail

Your Ultimate Guide To Modern KPI Reports In The Digital Age – Examples & Templates

datapine

Let’s start by considering what KPIs are and what they mean in a business context. KPI is a value measured to assess how effective a project or company is at achieving its business objectives. What Is A KPI? Doing so will help you to identify potential strengths, weaknesses, trends, and possible areas for improvement.

KPI 223