CIO Business Intelligence

JANUARY 14, 2025

But CIOs need to get everyone to first articulate what they really want to accomplish and then talk about whether AI (or another technology) is what will get them to that goal. How does our AI strategy support our business objectives, and how do we measure its value? What ROI will AI deliver?

Strategy 141

Strategy ROI Experimentation Risk 141

datapine

MARCH 22, 2019

Indeed, perception and interaction are the two most pivotal pillars of any customer experience – and exceptional customer experience often leads to improved customer satisfaction, a true catalyst for success in the digital age of business. Read here how these metrics can drive your customers’ satisfaction up!

Metrics 134

Metrics Dashboards Measurement Interactive 134

CIO Business Intelligence

JANUARY 21, 2025

Generative AI (GenAI) is reshaping how businesses operate, offering unprecedented opportunities for greater efficiency, streamlined operations, revolutionized customer service, and enhanced decision-making. Lets begin by examining the specific cost-related concerns CIOs face when adopting GenAI technologies.

Cost-Benefit 98

Cost-Benefit ROI Measurement Strategy 98

CIO Business Intelligence

MARCH 19, 2025

Developers, data architects and data engineers can initiate change at the grassroots level from integrating sustainability metrics into data models to ensuring ESG data integrity and fostering collaboration with sustainability teams. However, embedding ESG into an enterprise data strategy doesnt have to start as a C-suite directive.

IT 59

IT Data Governance Data-driven Metrics 59

datapine

DECEMBER 11, 2019

Before we explore our essential software as a service trends for 2020, it’s important to consider what defines SaaS as not only a technological development, but as a working business model. Flexible payment options: Businesses don’t have to go through the expense of purchasing software and hardware. Migration to PaaS.

Software 314

Software Cost-Benefit Data-driven Data Processing 314

datapine

FEBRUARY 9, 2024

An even more interesting fact: The blogs we read regularly are not only influenced by KPI management but also concerning content, style, and flow; they’re often molded by the suggestions of these goal-driven metrics. For example, customer satisfaction metrics are used to drive a better customer experience.

KPI 221

KPI Management Key Performance Indicator Measurement 221

Rocket-Powered Data Science

JULY 6, 2021

These data-fueled innovations come in the form of new algorithms, new technologies, new applications, new concepts, and even some “old things made new again”. This steady march of data-driven innovation has been a consistent characteristic of each year for at least the past decade. And the goodness doesn’t stop there.

Machine Learning 279

Machine Learning Data-driven Deep Learning IoT 279

datapine

DECEMBER 17, 2019

As in many other industries, the information technology sector faces the age-old issue of producing IT reports that boost success by helping to maximize value from a tidal wave of digital data. Information technology reports are the interactive eyes you need to help your department run more smoothly, cohesively, and successfully.

Reporting 173

Reporting IT Key Performance Indicator Dashboards 173

datapine

JANUARY 18, 2023

With this information in hand, businesses can build strategies based on analytical evidence and not simple intuition. With the use of the right BI reporting tool businesses can generate various types of analytical reports that include accurate forecasts via predictive analytics technologies.

Reporting 201

Reporting Metrics Dashboards Visualization 201

BA Learnings

DECEMBER 28, 2020

Critical success factors can be a help in this regard, allowing you to measure and track your progress in achieving overarching business objectives. Rockart, from Massachusetts Institute of Technology in the United States, who developed the ideas of Daniel: 1. Deciding what matters Does your team have its eye on the ball?

Key Performance Indicator 130

Key Performance Indicator KPI Business Objectives Sales 130

CIO Business Intelligence

JANUARY 7, 2025

Key considerations for cloud strategy and modernization The what: The executive leadership team of business and IT together need to evaluate business needs and their current business challenges, global footprint and current technology landscape and define the companys Northstar, (aka, the what, the vision).

Optimization 98

Optimization Strategy Cost-Benefit Enterprise 98

CIO Business Intelligence

AUGUST 13, 2024

Unlike siloed or shallow automation efforts, deep automation architects a perspective that integrates customer experiences, value streams, human-machine collaboration, and synergistic technologies to create intelligent, self-adjusting businesses. John Deere’s customer-centric design leverages technology synergy (GPS, sensors, etc.)

Data-driven 130

Data-driven Metrics Optimization Machine Learning 130

Rocket-Powered Data Science

JULY 21, 2023

Here are four specific metrics from the report, highlighting the potentially huge enterprise system benefits coming from implementing Splunk’s observability and monitoring products and services: Four times as many leaders who implement observability strategies resolve unplanned downtime in just minutes, not hours or days.

Machine Learning 190

Machine Learning Metrics Reporting Internet of Things 190

CIO Business Intelligence

MARCH 16, 2022

Yes, technology is advancing rapidly and can enable exponential changes in process. To that end, his technology organization is hyper-focused on measuring and reporting on its performance. Metrics are mandatory. “If An organization can only measure a relatively small number of metrics before it becomes overwhelming,” Mead says.

Management 143

Management Measurement Metrics Consulting 143

datapine

SEPTEMBER 6, 2022

A content dashboard is an analytical tool that contains critical performance metrics to assess the success of all content-related initiatives. This most insightful of Google Analytics dashboards provide the perfect mix between overview metrics and more detailed insights. Let’s look at some of these metrics in more detail below.

Dashboards 179

Dashboards Reporting ROI Metrics 179

CIO Business Intelligence

SEPTEMBER 20, 2024

Approach with a servant leadership mindset Prepare for your discussion by having clear examples of the behaviors or performance that needs to be addressed, advises Ola Chowning, a partner at technology research and advisory firm ISG. Obtain as much objective information as possible in the form of metrics, KPIs, and personal observations. “It

Reporting 128

Reporting Business Objectives Consulting Manufacturing 128

CIO Business Intelligence

SEPTEMBER 20, 2023

Many IT teams use agile methodologies to iteratively deliver feature-rich releases, improve capabilities, address technical debt, and experiment with emerging technologies. He recommends that leaders identify a metric that focuses on value to the customer. Agile teams aren’t done when they deploy the code.

Digital Transformation 135

Digital Transformation Uncertainty Metrics Business Objectives 135

CIO Business Intelligence

JUNE 11, 2024

A 1958 Harvard Business Review article coined the term information technology, focusing their definition on rapidly processing large amounts of information, using statistical and mathematical methods in decision-making, and simulating higher order thinking through applications.

IT 136

IT Digital Transformation Broadcasting Business Objectives 136

CIO Business Intelligence

JUNE 25, 2024

A consultant should put the client’s needs and priorities at the forefront of every interaction and decision, and “understand their business objectives, challenges, and preferences to tailor solutions that meet their specific requirements,” says Vijay Sonty, CIO at Community College of Philadelphia, who also works as an executive consultant. “For

Consulting 123

Consulting IT Metrics Key Performance Indicator 123

CIO Business Intelligence

JUNE 4, 2024

While artificial intelligence is a key focus at SAP’s user conference, Sapphire, this year, the company has announced that it is also enhancing its Business Technology Platform — application development and automation, data and analytics, integration, and AI capabilities — by adding features to extend its components’ functionality.

IT 122

IT Data Governance Business Objectives Visualization 122

CIO Business Intelligence

NOVEMBER 13, 2023

In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. But the hard truth is that many digital initiatives fail to deliver results.

Digital Transformation 143

Digital Transformation Cost-Benefit Experimentation Measurement 143

IBM Big Data Hub

AUGUST 14, 2023

The effective use of IT resources to support business goals can be a game changer for any organization. But significant challenges delay the integration of transformative technology into business processes. IT operations must show how observability directly contributes to business success and outcomes.

Business Objectives 45

Business Objectives IT Key Performance Indicator Consulting 45

CIO Business Intelligence

JUNE 18, 2024

While others exist, they tend to be academic, theoretical, and focused on general purpose gen AI without much in the way of business relevance. Savarese says this approach allows for a comprehensive evaluation of the practical business utility of AI in a wide range of CRM use cases, including sales and service scenarios.

Metrics 96

Metrics Sales Business Objectives Modeling 96

CIO Business Intelligence

DECEMBER 19, 2023

That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data.

IT 139

IT Testing Metrics Optimization 139

CIO Business Intelligence

JUNE 21, 2024

SLAs are a critical component of any outsourcing and technology vendor contract. A service-level agreement (SLA) defines the level of service expected by a customer from a supplier, laying out metrics by which that service is measured, and the remedies or penalties, if any, should service levels not be achieved. What is an SLA?

Metrics 96

Metrics Measurement Cost-Benefit Key Performance Indicator 96

CIO Business Intelligence

OCTOBER 23, 2023

CIOs and their IT teams have enjoyed a bump in power and prestige in recent years, as the C-suite has embraced continuous transformation, digital everything, and a host of emerging technologies — all enabled by IT. This reinvention goes beyond the adoption of cloud, agile development principles, and cutting-edge technologies.

IT 137

IT Consulting Scorecard Key Performance Indicator 137

CIO Business Intelligence

JUNE 21, 2022

Not keeping pace with evolving business priorities. Business practices and priorities shift frequently to accommodate emerging technologies, customer expectations, and product and service delivery demands. Finally, [enterprise] governance teams must have sufficient and technology-focused staffing to support IT,” he says.

IT 116

IT Risk Measurement Risk Management 116

CIO Business Intelligence

MAY 9, 2022

We’ve worked with a global technology firm on consolidating tools and data into a single, integrated platform for managing work, teams, and budgets. This enabled executives to make the best prioritization and capacity decisions, lead delivery teams more effectively, and align work around customer and business objectives.

Management 98

Management Metrics Sales Business Objectives 98

CIO Business Intelligence

JULY 5, 2024

As a disruptive technology, it’s being felt in terms of both its magnitude and frequency of change. So many vendors, applications, and use cases, and so little time, and it permeates everything from business strategy and processes, to products and services. In this regard, gen AI is no different from other technologies.

ROI 125

ROI Experimentation Risk Cost-Benefit 125

CIO Business Intelligence

JUNE 5, 2023

Research from Accenture shows that 48% of companies say technology-enabled sustainability initiatives lead to more competitive products and enhanced customer service, and contribute to attracting top talent—all of which help drive increased revenues.

Measurement 106

Measurement Software Visualization Business Objectives 106

CIO Business Intelligence

JUNE 21, 2023

Not since the iPhone have we witnessed a technology change the course of human behavior and the imagination of people everywhere practically overnight. How do you convince decision-makers to collaborate on linking IT strategy with business strategy? The same can be said for digital and business transformation.

Modeling 106

Modeling Cost-Benefit Business Objectives Digital Transformation 106

CIO Business Intelligence

MARCH 14, 2022

Forty-eight percent of those polled also say that a distinctive culture can result in better business outcomes, while nearly 90% point to improved customer satisfaction. While that is a good foundation, sustaining a strong culture, especially in today’s hybrid work environment, requires less rhetoric and more action. Communication.

IT 106

IT Business Objectives Metrics Reporting 106

CIO Business Intelligence

AUGUST 9, 2023

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Digital transformation is the integration of digital technologies into all aspects of business operations. Moreover, digital transformation means doing all that work on a continuous basis.

Digital Transformation 137

Digital Transformation Data-driven Strategy Consulting 137

Smart Data Collective

NOVEMBER 29, 2021

Companies that neglect to use data analytics, AI and other forms of big data technology risk falling behind to their competitors. Data Technology Makes Email Marketing Automation Far More Feasible. Key performance metrics are identified and measured. You just need to know how to leverage your email engagement data strategically.

Data-driven 134

Data-driven Marketing Big Data Sales 134

datapine

MARCH 31, 2022

After acquiring 3 to 5 years of experience, you can specialize in a specific technology or industry and work as an analyst, IT expert, or even go to the management side by working as a BI project manager. Business acumen: Last but not least on our list of essential BI skills is a little something called business acumen.

Business Intelligence 239

Business Intelligence Statistics Visualization Data-driven 239

CIO Business Intelligence

OCTOBER 13, 2022

One of the most important parameters for measuring the success of any technology implementation is the return on investment (ROI). Providing a compelling ROI on technology initiatives also puts CIOs in a stronger position for securing support and funds from the business for future projects. Align projects with business goals.

ROI 132

ROI IT Sales Consulting 132

CIO Business Intelligence

MAY 9, 2022

In the same way that marathons require rigorous preparation to reach the finish line, technological transformations will not yield lasting rewards without vision, planning, dedicated resources and unwavering determination. Savvy CIOs and CTOs understand the opportunities and challenges within other C-Suite functions.

Digital Transformation 98

Digital Transformation Data-driven Sales Risk 98