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The 10 Essential SaaS Trends You Should Watch Out For In 2020

datapine

Indeed, according to Bloomberg, public cloud platforms, business services, and applications (SaaS) will all grow at a 9% CAGR (Compound Annual Growth Rate) between 2019 and 2023, and worth $60.36 AI optimizes business processes, increasing productivity and efficiency while automating repetitive tasks and supporting human capabilities.

Software 314
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Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty

CIO Business Intelligence

In order to do that, team needs must be addressed with empathy and understanding — not unlike how agents themselves are expected to approach each customer interaction. By prioritizing employee wellness, leaders create something greater than a well-oiled machine or optimized tech stack. Business Services, Employee Experience

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How Well-established Enterprises Can Achieve Innovation without Disruption

CIO Business Intelligence

The company worked incrementally, first by strengthening its market share through strategic acquisitions and then by adding multi-channel marketing as a business service. Today, Yellow Pages provides the same service as its first publication back in 1966 faster and better.

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Why CIOs back API governance to avoid tech sprawl

CIO Business Intelligence

Carter Busse, CIO of no-code enabled automation platform company Workato, adds that APIs are now important connective tissue to integrate and interact with large language models (LLMs) within business processes. “If He also points to microservices and low-code/no-code platforms, which often leverage APIs as communication gateways.

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State of the CIO, 2022: Focus turns to IT fundamentals

CIO Business Intelligence

Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. Jamie Holcombe U.S. Source: State of the CIO, 2022. Credit: CIO.

IT 131
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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 3: COVID19 and Changing business landscape in Europe

bridgei2i

Moni: So, despite the varying degrees of lockdowns across different countries, largely industries such as aviation, entertainment, hospitality, non-essential retail, and a lot of manufacturing are simply not doing much business because people are at home. So, recovery might also be varied in different countries.

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Delivering the Next Generation of AI with DataRobot AI Cloud

DataRobot

AI is a generation-defining technology with the potential to reshape every industry , every business service, every customer interaction. . Without silos between teams and disconnected tools we can drive clear outcomes, with predictions you can trust, validate and continuously optimize.