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Goodbye digital transformation, hello AI-first business transformation

CIO Business Intelligence

And its testing us all over again. If you work in customer service, you work in any variety of support environments. If you work in business services, the same is true. And if all these departments and silos work effectively, does it make your business better? The era of digital transformation is officially over.

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Operational resilience delivered: BMC Helix helps financial institutions meet compliance

CIO Business Intelligence

DORA mandates explicit compliance measures, including resilience testing, incident reporting, and third-party risk management, with non-compliance resulting in severe penalties. BMC Helix automates the mapping of technology components to business services, creating real-time, dynamic service maps.

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Rethinking enterprise architects’ roles for agile transformation

CIO Business Intelligence

Many organizations are adopting platform engineering practices where devops, dataops , business services, and other enabling computing practices are configured as platforms for agile teams to reuse and extend where required.

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The pandemic pivot: 5 key leadership lessons that will last

CIO Business Intelligence

DICE partnered with business units to prioritize and track all ideas in the pipeline, from original conception to implementation — in new products and services, improved processes, and enhanced experiences for customers and employees. The DICE team initiated 31 experiments, with 37% of those scaling to production on completion. .

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Why Is Network Intelligence So Important Right Now?

CDW Research Hub

This means that any business can use NI solutions to learn more about how their customers use or engage with the brand, allowing them to segment customers into groups for testing or more accurate targeting. Other uses of NI solutions include: Delivering actionable insights to improve the quality of business services.

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15 ways to grow as an IT leader in 2024

CIO Business Intelligence

Then she advises practice: Work out stories first with peers or mentors to test whether the stories inspire the desired responses or convey the intended messages. Stories can be personal or broader level or about someone else,” she adds, “but they have to service the purpose of crystalizing a message that you want your audience to hear.”

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How to prioritize data strategy investments as a CDO

IBM Big Data Hub

These additional revenues accrue to all our major brands and channels: hardware, software, business services and ecosystem. Aligning our data strategy to support revenue and profit was a smooth transition because our central GCDO acts as an extension of all lines of IBM’s businesses and functions.