Remove Consulting Remove Metrics Remove ROI
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5 key metrics for IT success

CIO Business Intelligence

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Here they are.

Metrics 140
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Where’s the ROI for AI? CIOs struggle to find it

CIO Business Intelligence

I have found very few companies who have found ROI with AI at all thus far,” he adds. The concern about calculating the ROI also rings true to Stuart King, CTO of cybersecurity consulting firm AnzenSage and developer of an AI-powered risk assessment tool for industrial facilities.

ROI 143
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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Today, many CIOs feel the same way about metrics. Metrics are only as good as their source. Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm.

Metrics 133
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Rushing for AI ROI? Chances are it will cost you

CIO Business Intelligence

Many organizations have struggled to find the ROI after launching AI projects, but there’s a danger in demanding too much too soon, according to IT research and advisory firm Forrester. Measure everything Looking for ROI too soon is often a product of poor planning, says Rowan Curran, an AI and data science analyst at Forrester.

ROI 131
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5 tips for maximizing ROI of IT projects

CIO Business Intelligence

One of the most important parameters for measuring the success of any technology implementation is the return on investment (ROI). Providing a compelling ROI on technology initiatives also puts CIOs in a stronger position for securing support and funds from the business for future projects. Embrace diversity of thought.

ROI 132
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Escaping POC Purgatory: Evaluation-Driven Development for AI Systems

O'Reilly on Data

Business value : Once we have a rubric for evaluating our systems, how do we tie our macro-level business value metrics to our micro-level LLM evaluations? Business value : Align outputs with business metrics and optimize workflows to achieve measurable ROI. How do we do so? We tested both retrieval quality (e.g.,

Testing 174
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Balancing the costs and opportunities of GenAI adoption

CIO Business Intelligence

But alongside its promise of significant rewards also comes significant costs and often unclear ROI. Ineffective cost management: Over 22% of IT executives highlight challenges in managing costs and developing clear ROI methodologies. See also: Gen AI in 2025: Playtime is over, time to get practical. million in 2025 to $7.45