CIO Business Intelligence

APRIL 30, 2025

UIPaths 2025 Agentic AI Report surveyed US IT execs from companies with $1 billion or more in revenue and found that 93% are highly interested in agentic AI for their business. Streamlining customer support AI agents are useful for automating repetitive support inquiries, says Salesforces White.

IT 139

IT Sales Cost-Benefit Data-driven 139

CIO Business Intelligence

DECEMBER 19, 2024

It allows us to have an automated solution we can utilize and rely on to be accurate. Visit here for more information or contact BMC. BMC Helix Discovery helps identify all outages, from code, infrastructure to user, and to configuration.

IT 98

IT Insurance Cost-Benefit Optimization 98

Rocket-Powered Data Science

JANUARY 21, 2024

He was a US Air Force officer. One of his responsibilities was to contact certain high-ranking officers and communicate with them about the situation (in this case, the simulated emergency). He told me that, in one case, he was able to make contact by phone with one of those top officers within 20 seconds of the start of the drill.

IT 183

IT Broadcasting Recreation/Entertainment Technology 183

CIO Business Intelligence

NOVEMBER 7, 2024

Contact us today to learn more. Daniel Saroff is group vice president of consulting and research at IDC, where he is a senior practitioner in the end-user consulting practice.

Digital Transformation 128

Digital Transformation Metrics Measurement Key Performance Indicator 128

CIO Business Intelligence

AUGUST 26, 2024

million devices globally , overwhelming contact centers with stranded travelers, frustrated banking customers, and patients seeking urgent assistance. To learn more, visit us here. Sources/References used in crafting this article: [link] Avaya’s survey on the biggest challenge contact center agents are facing today [link]

Measurement 26

Measurement Testing Strategy Enterprise 26

CIO Business Intelligence

AUGUST 5, 2024

Almost every business across the globe now uses Artificial Intelligence (AI) in some form. At Avaya, our enterprise customers using AI in the contact center report a 65% reduction in after-call work and a 50% increase in efficiency with solutions like conversational AI and AI analytics – and that’s just the tip of the iceberg.

Interactive 126

Interactive Cost-Benefit Enterprise Reporting 126

CIO Business Intelligence

MAY 22, 2025

This partnership with INE Security allows us to deliver on that commitment at an even higher level. Contact Kathryn Brown INE Security kbrown@ine.com With a strong reputation across the GCC region, Abadnet Institute is committed to developing the next generation of technical professionals through world-class, practical education.

Testing 87

Testing Technology Marketing IT 87

CIO Business Intelligence

NOVEMBER 21, 2024

Contact us today to learn more. Dr. Ron Babin , an adjunct research advisor for IDC, is a senior management consultant and professor who specializes in outsourcing and IT management (ITM) issues.

Consulting 120

Consulting Risk Risk Management Marketing 120

CIO Business Intelligence

NOVEMBER 5, 2024

Contact us today to learn more. Schwartz is an adjunct research advisor with IDC’s IT Executive Programs (IEP), focusing on IT business, digital business, disaster recovery, and data management.

Uncertainty 98

Uncertainty Measurement ROI Reporting 98

CIO Business Intelligence

APRIL 30, 2025

Prior to generative AI, we used AI for customer personalization and marketing campaigns, as well as in our contact centers to help agents deliver more personalized service. Talk us through a gen AI use case. How have you prepared United Airlines for the current state of AI innovation?

Strategy 82

Strategy Data Science Modeling Risk Management 82

Smarten

NOVEMBER 4, 2024

We are here to help and to support your business goals and success! URL: Smarten Customer and Partner Community Email: support@Smarten.com

Predictive Modeling 62

Predictive Modeling Modeling Predictive Analytics Business Intelligence 62

Smarten

OCTOBER 24, 2024

To find out more about Natural Language Processing (NLP), Machine Learning and NLP Search Analytics , Contact Us. ‘Just a few years ago, Gartner predicted that, ‘50% of analytical queries will be generated via search, NLP or voice, or will be automatically generated.’ Today, this prediction is a reality.’

Analytics 62

Analytics Machine Learning ROI Business Intelligence 62

CIO Business Intelligence

JANUARY 21, 2025

Contact us today to learn more.

Cost-Benefit 98

Cost-Benefit ROI Measurement Strategy 98

DataKitchen

SEPTEMBER 9, 2024

Contact us today The post From Cattle to Clarity: Visualizing Thousands of Data Pipelines with Violin Charts first appeared on DataKitchen. Because the chart groups them and creates a histogram, it is easy to see trends and anomalies and pinpoint areas for further investigation, which can, therefore, improve your Data Operations.

Visualization 161

Visualization Enterprise IT 161

Smarten

FEBRUARY 19, 2025

These are just some of the benefits and use cases your business can consider to decide on how best to implement predictive analytics and integrate the use of these tools into day-to-day use for business users to improve data-driven decisions and results. To find out more about AI and Predictive Analytics, contact us.

Predictive Analytics 62

Predictive Analytics Analytics Predictive Modeling Forecasting 62

Smarten

MAY 22, 2025

Explore The Benefits of our Augmented Analytics And BI Tools , Contact Us. Let us help you realize your business goals and objectives with fact-based information, and flexible, scalable technology solutions that will support Citizen Data Scientist initiatives, and improved data literacy and data democratization.

Analytics 62

Analytics Cost-Benefit Forecasting ROI 62

datapine

MAY 6, 2022

Use your OMS to help manage these details and add contact information to every account so that it is attached to each order. Use your order management tools to ensure contacts and communications are readily available. We’ve all got a million tools, like Slack and Outlook, and Trello, telling us what’s next or overdo.

Management 229

Management Sales Insurance Dashboards 229

Smarten

NOVEMBER 26, 2024

To find out more about Natural Language Processing (NLP), Machine Learning And NLP Search Analytics , and comprehensive data quality management and Data Insight Tools , Contact Us. ‘By some estimates, bad data costs global organizations more than five trillion USD annually.’

Machine Learning 62

Machine Learning Data Quality Predictive Modeling Metadata 62

Smarten

JANUARY 8, 2025

Contact Us to find out how Agentic AI and other AI technologies and services can support your software applications, mobile application, or software product ideas, and advance Digital Transformation (Dx).

IT 52

IT Digital Transformation Interactive Data Science 52

Jet Global

MAY 15, 2025

insightsoftware’s all-in-one financial consolidation and disclosure management solution empowers us to work more efficiently and strategically, saving valuable time, reducing the close cycle window, eliminating data silos, and minimizing the risk of manual error. The days of complex, fragmented financial solutions are behind us.

Management 59

Management IT Finance ROI 59

CIO Business Intelligence

AUGUST 22, 2024

Finding 1: Few businesses have just one “security team” Although it’s not uncommon to hear executives use the singular form when referring to a company’s “security team,” every one of the business leaders we interviewed told us that their organization maintains several distinct security teams. Contact us today to learn more.

Management 122

Management Reporting Risk Marketing 122

DataKitchen

AUGUST 16, 2024

Contact us to learn more! In comparison, other products in the market only cover specific areas, lacking the depth and integration that DataKitchen provides. Our expertise and innovative tools ensure you have everything needed to succeed in your DataOps journey.

Marketing 124

Marketing Data Quality Testing Metadata 124

CIO Business Intelligence

NOVEMBER 14, 2024

Contact us today to learn more. Schwartz is an adjunct research advisor with IDC’s IT Executive Programs (IEP), focusing on IT business, digital business, disaster recovery, and data management.

IT 64

IT Cost-Benefit Manufacturing Sales 64

CIO Business Intelligence

SEPTEMBER 24, 2024

And Ameritas is using AI to determine which areas of the business can most benefit from AI. “To To aid in prioritization of where to target our work, we are using various diagnostics to give us line of sight on the value and degree of impact. Our benchmark studies tell us there is a $60 to $80 million efficiency opportunity.

IT 130

IT Insurance Cost-Benefit Risk 130

CIO Business Intelligence

SEPTEMBER 25, 2024

To this end, the agency is in contact with CrowdStrike, Microsoft, and other software companies. But it must be a warning shot for us.” BSI President Claudia Plattner agrees: “There will be no 100% protection against IT security incidents in the future either.” Nevertheless, the agency wants to get as close to this goal as possible.

Measurement 119

Measurement Software Optimization Strategy 119

CIO Business Intelligence

SEPTEMBER 3, 2024

Ransomware attacks continue to be a mainline threat, with 60% of surveyed organizations reporting a business disruption in the last 12 months due to ransomware, according to IDC’s What Do Four Recurring Surveys Tell Us About Trends in Ransomware Incidents? Contact us today to learn more.

Consulting 128

Consulting Cost-Benefit Marketing Management 128

CIO Business Intelligence

OCTOBER 23, 2024

That would mean developing a platform using artificial intelligence (AI) to gain insights into the past, present, and future – and improve the lives of the citizens using it. Quid est facil? The solution would go by the name “FACIL,” based on the Latin term for “easily done.” “For

Uncertainty 118

Uncertainty Consulting Interactive Technology 118

AWS Big Data

MARCH 10, 2025

This setup helped us capture authentic performance characteristics across each optimization profile. For more information, check out our documentation on Amazon Redshift Serverless AI-driven scaling and optimization, or contact your AWS account team to discuss your specific use case.

Optimization 95

Optimization Data Warehouse Data-driven Testing 95

CIO Business Intelligence

SEPTEMBER 26, 2024

Take for example one of our customers who is a world-renowned entertainment company, known for its magical experiences, iconic animated characters, and theme parks: Instead of focusing on call handle time, their contact center agents prioritize building trust with each customer interaction. To learn more, visit us here.

Recreation/Entertainment 124

Recreation/Entertainment Interactive Consulting Measurement 124

AWS Big Data

NOVEMBER 7, 2024

Contact your administrator to activate this feature in Settings.” Let’s ask Amazon Q to give us the top selling item for store able in 1998. When you open the Redshift query editor, you will see the new icon for Amazon Q next to the database dropdown menu on the top of the query editor console. The results show the top selling item.

Metadata 105

Metadata Sales Data Warehouse Optimization 105

CIO Business Intelligence

SEPTEMBER 26, 2024

Contact us today to learn more. Dr. Ken Knapton is an adjunct research advisor for IDC’s IT Executive Programs (IEP). He is a thought leader in enterprise tech debt, big data governance, and agile delivery principles.

Risk 132

Risk Reporting Digital Transformation Enterprise 132

CIO Business Intelligence

APRIL 24, 2025

For example, leveraging quality data and analytics allows us to deliver more personalized experiences for our customers whether they are in the digital channel or working with an associate in the contact center or branch.

IT 72

IT Strategy Technology Data-driven 72

CIO Business Intelligence

AUGUST 13, 2024

Contact us today to learn more. Dr. Serge Findling is a senior IT and business executive and a CIO, CEO, and C-suite advisor.

Data-driven 130

Data-driven Metrics Optimization Machine Learning 130

CIO Business Intelligence

SEPTEMBER 4, 2024

And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. Our service levels are better than they’ve been because we’re using a bot to take on a lot of the routine work our contact center agents were doing.”

Measurement 133

Measurement Technology Strategy Consulting 133

CIO Business Intelligence

AUGUST 29, 2024

Contact us today to learn more. Schwartz is an adjunct research advisor with IDC’s IT Executive Programs (IEP), focusing on IT business, digital business, disaster recovery, and data management.

Cost-Benefit 124

Cost-Benefit Enterprise Software Marketing 124

Smarten

MARCH 19, 2025

Contact Us to find out how Generative AI (GenAI), Agentic AI and other AI technologies and services can support your software applications, mobile application, or software product ideas, and advance Digital Transformation (Dx).

Cost-Benefit 52

Cost-Benefit Digital Transformation Manufacturing Machine Learning 52

CIO Business Intelligence

SEPTEMBER 19, 2024

Contact us today to learn more. Gibson is an adjunct research advisor with IDC’s IT Executive Programs (IEP), focusing on digital transformation, IT leadership, IoT, cybersecurity, and data management.

ROI 119

ROI Cost-Benefit IoT Digital Transformation 119