Contextual Data Interactive Sales 
CIO Business Intelligence
APRIL 30, 2025
AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. Enriching the sales pipeline Jay Upchurch, CIO at SAS, backs agentic AI to enhance sales, marketing, IT, and HR motions.
bridgei2i
OCTOBER 4, 2021
BRIDGEi2i is pleased to announce its inclusion in Gartner’s Hype Cycle for CRM Sales Technology Report, 2021 in the knowledge graphs category. BRIDGEi2i is a trusted partner for enabling AI for Digital Enterprises by leveraging Data Engineering, Advanced Analytics, proprietary AI accelerators and Consulting expertise. About BRIDGE i2i.
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Cloudera
JUNE 11, 2024
For example, a financial institution can use GenAI to analyze customer interactions across various channels, including emails, chat logs, and call transcripts, to identify patterns and sentiments. As a result, these models enable organizations to unlock new opportunities and gain a 360 degree view of their entire business.
Cloudera
DECEMBER 14, 2022
The partnership has enabled OCBC to better store, manage and harness the power of our data.”. One example is OCBC’s Next Best Conversation , a centralized platform that uses machine learning to analyze real-time contextual data from customer conversations related to sales, service and more.
CIO Business Intelligence
SEPTEMBER 25, 2024
More commonly, however, there’ll be multiple models on the back end, each one handling a different type of data. For example, a model that interacts with users via voice might first translate the audio to text, then generate a text response, then translate that response back into audio.
Cloudera
JUNE 13, 2024
The bank increased their revenue by more than $100M annually by using the data to identify the most relevant information for each customer and curate personal experiences across communication channels. They developed smarter processes on the platform by introducing chatbots to take over 10% of customer interactions on their website.
Jet Global
AUGUST 14, 2019
And how can the data collected across multiple touchpoints, from retail locations to the supply chain to the factory be easily integrated? Enter data warehousing. Cognitive engagement applications can be used to automate interactions between people and systems, either externally (for customers), or internally (for employers).
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