Intelligent Operations: The engine behind Digital Transformation
bridgei2i
AUGUST 2, 2020
Intelligent Operations: The engine behind Digital Transformation. The moment of truth in an insurance relationship a customer has with an insurer is when s/he submits a claim and then waits, with bated breath, for the settlement. This moment of truth is now getting shifted irremovably. Author: Prithvijit Roy.
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