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Beyond “Prompt and Pray”

O'Reilly on Data

This approach delivers substantial benefits: consistent execution, lower costs, better security, and systems that can be maintained like traditional software. This distinction is critical because the challenges and solutions for conversational AI are unique to systems that operate in an interactive, real-time environment.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

CIOs perennially deal with technical debts risks, costs, and complexities. While the impacts of legacy systems can be quantified, technical debt is also often embedded in subtler ways across the IT ecosystem, making it hard to account for the full list of issues and risks.

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Digital transformation 2025: What’s in, what’s out

CIO Business Intelligence

Regardless of the driver of transformation, your companys culture, leadership, and operating practices must continuously improve to meet the demands of a globally competitive, faster-paced, and technology-enabled world with increasing security and other operational risks.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI. CIOs feeling the pressure will likely seek more pragmatic AI applications, platform simplifications, and risk management practices that have short-term benefits while becoming force multipliers to longer-term financial returns.

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How will AI agents be priced? CIOs need to pay attention

CIO Business Intelligence

The $2-per-conversation approach can include many back-and-forth interactions between a customer and Agentforce, says Ryan Shellack, senior director of AI product marketing at Salesforce. It also has the benefit that as underlying AI costs drop over time service providers can extract more margin for this work.

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AI dominates Gartner’s 2025 predictions

CIO Business Intelligence

Organizations that deploy AI to eliminate middle management human workers will be able to capitalize on reduced labor costs in the short-term and long-term benefits savings,” Gartner stated. “AI AI has the capability to perform sentiment analysis on workplace interactions and communications.

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Unlocking the full potential of enterprise AI

CIO Business Intelligence

Research from Gartner, for example, shows that approximately 30% of generative AI (GenAI) will not make it past the proof-of-concept phase by the end of 2025, due to factors including poor data quality, inadequate risk controls, and escalating costs. [1] AI in action The benefits of this approach are clear to see.