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5 predictions for emerging ’25 technology trends

CIO Business Intelligence

To some consumers and businesses, alike it may appear companies are exaggerating the significance of this emerging technology. AI this, AI that The reality is that AI is here to stay and will play a massive role in the future of global technology, how consumers interact with it and the way businesses operate.

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Agentic AI design: An architectural case study

CIO Business Intelligence

From obscurity to ubiquity, the rise of large language models (LLMs) is a testament to rapid technological advancement. Kevin Weil, chief product officer at OpenAI, wants to make it possible to interact with AI in all the ways that you interact with another human being. Let’s start with the basics: What is an agent?

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How will AI agents be priced? CIOs need to pay attention

CIO Business Intelligence

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The technology is in its early days, and several questions remain open chief among them, how AI agents will be priced.

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Conversational Automation’s Impact on AI and CX

David Menninger's Analyst Perspectives

According to my colleague Jeff Orr , the core of the idea is that conversational automation tools benefit from artificial intelligence (AI), allowing software agents, chatbots and virtual assistants to automate customer interactions and internal processes. Today, completing half of the interactions within automation is not unusual.

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The Ultimate Embedded Analytics Guide

In today’s ambitious business environment, customers want access to an application’s data with the ability to interact with the data in a way that allows them to derive business value. Ensure the solution is built on scalable, cost effective infrastructure.

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MCP, ACP, and Agent2Agent set standards for scalable AI results

CIO Business Intelligence

When different AI systems are able to more readily interact with one another, history just shows us that that drives adoption, Evans says. You have the ability for those vendors and those solutions to be able to interact with one another and create smart handoffs. Its not just one vendor sitting out there operating in a vacuum.

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Unlocking the full potential of enterprise AI

CIO Business Intelligence

Research from Gartner, for example, shows that approximately 30% of generative AI (GenAI) will not make it past the proof-of-concept phase by the end of 2025, due to factors including poor data quality, inadequate risk controls, and escalating costs. [1] AI in action The benefits of this approach are clear to see.