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How to Set AI Goals

O'Reilly on Data

AI Benefits and Stakeholders. AI is a field where value, in the form of outcomes and their resulting benefits, is created by machines exhibiting the ability to learn and “understand,” and to use the knowledge learned to carry out tasks or achieve goals. AI-generated benefits can be realized by defining and achieving appropriate goals.

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Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO Business Intelligence

In todays fast-paced digital landscape, the cloud has emerged as a cornerstone of modern business infrastructure, offering unparalleled scalability, agility, and cost-efficiency. This serves as a baseline to drive cloud adoption and getting started with a shifting mindset on how to make money with cloud and not just cost savings alone.

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Balancing the costs and opportunities of GenAI adoption

CIO Business Intelligence

But alongside its promise of significant rewards also comes significant costs and often unclear ROI. For CIOs tasked with managing IT budgets while driving technological innovation, balancing these costs against the benefits of GenAI is essential. See also: Gen AI in 2025: Playtime is over, time to get practical.

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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

Though loosely applied, agentic AI generally refers to granting AI agents more autonomy to optimize tasks and chain together increasingly complex actions. The study found better oversight of business workflows to be the top perceived benefit of it. These areas were chosen for their clear ROI potential.

IT 139
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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

She’ll explore how to pinpoint, measure, and attain benefits such as increased revenue per customer, call reduction, reduced attrition, referral growth, and reduced cost-to-serve through CX improvements, all while actively engaging your customers.

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Agentic AI design: An architectural case study

CIO Business Intelligence

The analyst firm Forrester named AI agents as one of its top 10 emerging technologies this year and that it will deliver benefits in the next two to five years. Investments in AI agent projects are expected to yield orders of magnitude in ROI and business value if companies select high-impact use cases.

Testing 135
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What CIOs should know when assessing Oracle 23ai

CIO Business Intelligence

And if youre moving from versions older than Oracle Database 19c, get ready for a multi-step upgrade marathon at a substantial cost. FOMO vs. ROI: Know the difference While the shiny new object is being paraded, dont forget that typically with each upgrade, some key capabilities are also phased out. Curious to explore more?