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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3 A human-centric approach helps with the change management efforts around using agentic AI while evaluating the benefits and risks.

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How resilient CIOs future-proof to mitigate risks

CIO Business Intelligence

This year saw emerging risks posed by AI , disastrous outages like the CrowdStrike incident , and surmounting software supply chain frailties , as well as the risk of cyberattacks and quantum computing breaking todays most advanced encryption algorithms. Of these, AI is at the top of many CIOs minds.

Risk 105
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5 tips for better business value from gen AI

CIO Business Intelligence

According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five years. That doesnt mean investments will dry up overnight. Proving the ROI of AI can be elusive , but rushing to achieve it can prove costly.

Sales 143
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Should I Stay or Go? Migrating to AI-Enabled Applications

David Menninger's Analyst Perspectives

Those customers should be evaluating if, when and how they will tap into the benefits that AI and GenAI can provide to improve operational and financial performance. With a perception of limited or no benefit, not taking any action can appear attractive and may be the right choice.

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5 top business use cases for AI agents

CIO Business Intelligence

Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November. In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030.

Software 143
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94% of enterprises are overspending in the cloud: report

CIO Business Intelligence

A vast majority of enterprises globally are overspending in the cloud, according to a new HashiCorp-Forrester report. The report showed that a majority of enterprises surveyed were already using multicloud infrastructures. Further, the report said that 90% of respondents claimed a multicloud strategy is working for their enterprises.

Reporting 124
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5 IT risks CIOs should be paranoid about

CIO Business Intelligence

For example, in the 2024 CISO Burnout Report , 80% of CISOs classify themselves as “ highly stressed ,” 63% say they receive little to no support managing their roles, and 50% report losing team members because of workplace stress. Now, add data, ML, and AI to the areas driving stress across the organization.

Risk 142