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What to expect from AI in the enterprise in 2025

CIO Business Intelligence

Despite these limitations and concerns among CIOs over AI costs, real progress has been made this year and we can expect to see this grow further in 2025. To benefit from this wider range of RAG services, organizations need to ensure their data is AI-ready. I see this taking shape in 5 key areas.

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How to talk to your board about tech debt

CIO Business Intelligence

While CIOs understand the crushing weight of technical debt — now costing US companies $2.41 The more strategic concern isn’t just the cost— it’s that technical debt is affecting companies’ abilities to create new business, and saps the means to respond to shifting market conditions. You’re not alone.

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CIOs face mounting pressure as AI costs and complexities threaten enterprise value

CIO Business Intelligence

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. hours per week by integrating generative AI into their workflows, these benefits are not felt equally across the workforce.

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How to Set AI Goals

O'Reilly on Data

AI Benefits and Stakeholders. AI is a field where value, in the form of outcomes and their resulting benefits, is created by machines exhibiting the ability to learn and “understand,” and to use the knowledge learned to carry out tasks or achieve goals. AI-generated benefits can be realized by defining and achieving appropriate goals.

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

She’ll explore how to pinpoint, measure, and attain benefits such as increased revenue per customer, call reduction, reduced attrition, referral growth, and reduced cost-to-serve through CX improvements, all while actively engaging your customers.

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Balancing the costs and opportunities of GenAI adoption

CIO Business Intelligence

But alongside its promise of significant rewards also comes significant costs and often unclear ROI. For CIOs tasked with managing IT budgets while driving technological innovation, balancing these costs against the benefits of GenAI is essential. See also: Gen AI in 2025: Playtime is over, time to get practical.

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Where’s the ROI for AI? CIOs struggle to find it

CIO Business Intelligence

I have found very few companies who have found ROI with AI at all thus far,” he adds. The concern about calculating the ROI also rings true to Stuart King, CTO of cybersecurity consulting firm AnzenSage and developer of an AI-powered risk assessment tool for industrial facilities.

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