Remove customer-360
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Create an end-to-end data strategy for Customer 360 on AWS

AWS Big Data

Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used to identify patterns and trends in customer behavior, which can inform data-driven decisions to improve business outcomes. increase in customer lifetime value, 25.3%

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Harmonize data using AWS Glue and AWS Lake Formation FindMatches ML to build a customer 360 view

AWS Big Data

Companies are faced with the daunting task of ingesting all this data, cleansing it, and using it to provide outstanding customer experience. This problem particularly impacts companies trying to build accurate, unified customer 360 profiles. It’s commonly referred to as a data harmonization or deduplication problem.

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Customer 360 Analytics, What Lies Ahead?

Teradata

Customer 360 analytics is critical to capture key customer behavior, predict market supply & demand, as well as to offer personalized, seasonal incentives & discounts. Find out what you need to know.

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How to link CX to ROI: Your free eBook inside

Corinium

Customer Experience (CX) Leaders across Asia-Pacific have been stretched to capacity through recent market turbulence and shifting business priorities. Download eBook to learn: Step-by-step suggestions for making your customer experience business case. A 360 view of experience intelligence and how it makes your job easier.

ROI 195
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What Is Entity Resolution? How It Works & Why It Matters

This results in better customer service, accurate Customer 360 views with relationship awareness, effective fraud detection and more.Advanced entity resolution using AI is crucial because it efficiently and easily solves many of today’s data quality and analytics problems. within and across multiple data sources.

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Salesforce and the (single source of) Truth about Customer 360

Andrew White

Digital transformation is more a customer first, or outside in view. Salesforce is innovating: Customer 360 and single source of truth is now possible; we all have been talking about this for like 30 years as a Holly Grail in our industry. DI is part of the puzzle but not even the most important.

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Bridging the Gap with Customer 360 Views and Data Virtualization

Data Virtualization

Reading Time: 3 minutes With the gradual rise in digitization across many organizations, the approach towards customer engagement has drastically evolved over the years. Particularly in recent times, there has been an ever-growing demand for organizations to be able to provide unified, effective and.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base.