This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
I am the Chief Practice Officer for Insurance, Healthcare, and Hi-Tech verticals at Fractal. The Insurance practice is currently engaged with several top 10 P&C insurers in the US, across the Insurance value chain through AI, Engineering, Design & Behavioural Sciences programs.
Data that is accurate and easily accessible gives organisations the traction they need to target customers and deliver information or engagement without delay. According to McKinsey, harnessing data through broad and intensive customeranalytics allows organisations to outperform their competitors. Achieving data traction.
Zappos.com an online shoe and clothing store have a core value which includes giving their customers a WOW service experience, while being innovative and innovative in their approach. For example, contrary to normal industry accepted call duration metrics, Zappos does not hurry its customers just to be within a call metric.
These advances have had huge ramifications across industries ranging from finance and banking to healthcare and insurance. They have enabled new cross-industry applications, such as in customeranalytics and fraud detection. Only when the business understands the models will they trust them to drive decisions in the business.
We organize all of the trending information in your field so you don't have to. Join 42,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content