datapine

MAY 9, 2019

In a world dominated by data, it’s more important than ever for businesses to understand how to extract every drop of value from the raft of digital insights available at their fingertips. “Without big data, you are blind and deaf and in the middle of a freeway.” – Geoffrey Moore, management consultant, and author.

Business Intelligence 270

Business Intelligence Dashboards Data Warehouse Visualization 270

CIO Business Intelligence

FEBRUARY 7, 2023

In 2023, CIOs are guided to focus on enhancing workforce engagement, customer experience, and data and AI. These are identified as key areas where technology can drive business growth and increase customer satisfaction in the process. What if nearly half said that they’d switch brands to get better service?

Uncertainty 116

Uncertainty Cost-Benefit Sales Reporting 116

bridgei2i

AUGUST 5, 2021

Why Contextual Customer Data is Indispensable to Driving Superior Experiences. Paromita Mitra, Director -Digital Consulting, CX, BRIDGEi2i | Thomas Wieberneit, CRM & CX Evangelist, & Co-Founder, aheadCRM. 05.46] Companies have routinely invested in CRM systems to drive customer engagement. Highlights.

Enterprise 98

Enterprise Slice and Dice Consulting Interactive 98

CIO Business Intelligence

DECEMBER 19, 2022

Some of the key problems that we are working on include creating an underwriting solution for our customers in tier 2 and 3 cities. So, we are working on reducing turn-around times for our home loan customers, and instant decisions and disbursements for our unsecured loan customers. How have you done that?

Data Warehouse 116

Data Warehouse Machine Learning Finance Technology 116

IBM Big Data Hub

FEBRUARY 12, 2024

Customer experience (CX) defines a customer’s journey with a company, including both direct and indirect touchpoints. Businesses that place the emotional needs of the buyer persona at the forefront of the customer experience strategy fosters great relationships. We’re #2.”

Consulting 69

Consulting Strategy Interactive Data Processing 69

CIO Business Intelligence

MAY 6, 2025

This is where we blend optimization engines, business rules, AI and contextual data to recommend or automate the best possible action. The new analytics mandate is descriptive, predictive and prescriptive in context. When I meet with CIOs or executive sponsors, one of the first things I do is map out their analytics maturity curve.

Prescriptive Analytics 78

Prescriptive Analytics Predictive Analytics Descriptive Analytics ROI 78