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Top 10 Analytics And Business Intelligence Trends For 2020

datapine

In 2020, BI tools and strategies will become increasingly customized. In 2020, BI tools and strategies will become increasingly customized. Companies are no longer wondering if data visualizations improve analyses but what is the best way to tell each data-story. Data exploded and became big. 1) Data Quality Management (DQM).

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Predictive Models Are Nothing Without Trust

Cloudera

In order for data to bring true value to operationsand ultimately customer experiencesthose data insights must be grounded in trust. Everyone may answer and say, informed decision making, generate profit, improve customer relations optimization. That’s your business. Paul: Where do you see your data journey heading?

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Top 10 IT & Technology Buzzwords You Won’t Be Able To Avoid In 2020

datapine

Computer vision technology allows your smartphone camera, for instance, to decipher which element of the image it is capturing is a face, propelling technology such as Google Image Search to make decisions and deliver accurate results. The modern world is changing more and more quickly with each passing year. The solution? Computer Vision.

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Are Your CX KPIs Built to Measure Outcomes or Activity?

David Menninger's Analyst Perspectives

There are contact centers, and there is customer experience. This is mostly fine, but it does obscure one basic difference that will matter more as enterprises succeed at integrating contact centers into enterprise CX strategies. Whats true for an interaction may not be true for a broad customer relationship or life cycle.

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6 Data-Driven Tips to Dramatically Improve User Experience on Your Site

Smart Data Collective

One of the most important benefits of data analytics is improving user experience. Big Data is Crucial for Improving Online User Experience. The more the end-users enjoy your site, the more likely they will return and recommend it to others. This is where data-driven customer engagement strategies comes into play.

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The Hartford CIO Deepa Soni on transforming at scale

CIO Business Intelligence

Afterwards we spent some more time focused specifically on Soni’s perspectives around the power of what she calls “the 4 EAs @scale, @pace”: enterprise agility, enterprise AI, extreme automation, and employee (skill) advancement. What role does the power of enterprise agility play in your efforts to achieve these imperatives?

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How EchoStar ingests terabytes of data daily across its 5G Open RAN network in near real-time using Amazon Redshift Serverless Streaming Ingestion

AWS Big Data

EchoStar , a connectivity company providing television entertainment, wireless communications, and award-winning technology to residential and business customers throughout the US, deployed the first standalone, cloud-native Open RAN 5G network on AWS public cloud. The streaming data produced many small files, ranging from bytes to kilobytes.