customer-stories 
CIO Business Intelligence
DECEMBER 20, 2024
With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike. As opposed to a canned message, we try to write a specific story about whats going on with your flight.
DataKitchen
DECEMBER 9, 2024
data quality tests every day to support a cast of analysts and customers. Whether youre curious about the infrastructure, the productivity, or the mindset that made this success story possible, youll want to keep reading to uncover the steps that turned a vision into a multi-billion-dollar reality.
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CIO Business Intelligence
DECEMBER 12, 2024
Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. The bigger picture can tell a different story, he adds.
BA Learnings
JULY 18, 2019
I tend to describe the agile approach as a way of working; A targeted way of working that allows us to make changes, respond to customers’ needs and manage uncertainty with minimal delays, and without needing to wade through “red tape”. User stories are expected to be defined by the Product Owner, with the BA (where there’s such a role).
Speaker: Dave West, CEO of Scrum.org
The idea of incremental delivery in pursuit of a mission for customers is fundamental to Scrum and the Agile Manifesto. And why, when asked about progress, do people talk about velocity and Story Points? Everyone knows that agile approaches are designed to deliver value. So why is it so hard to decide on a Sprint Goal?
CIO Business Intelligence
NOVEMBER 27, 2024
From customer service chatbots to marketing teams analyzing call center data, the majority of enterprises—about 90% according to recent data —have begun exploring AI. It’s the difference between a handful of AI success stories and reaching the point where the whole enterprise is running on intelligence.
CIO Business Intelligence
JANUARY 13, 2025
Prediction #1: AI will enable omni-channel, interaction-based identity to maximize every customers experience and value. Those companies that either adopt or expand use of AI will be able to identify and understand every device their customers are using, and the interactions of every channel.
Speaker: Nils Davis, Principal, NPD Associates
However, this begs the question on every product manager’s mind: “How do I tell if what I'm hearing from a customer is a need or 'just' a want?”. Storytelling is a way to keep everyone focused on the customer and their needs. This doesn't just apply when you're selling. He will walk you through: Finding the problem worth solving.
Speaker: Chris McLaughlin, Chief Marketing Officer and Chief Product Officer, Nuxeo
He will share compelling stories from customers that have chosen a different path, and best practices for Information Management professionals to help them along their way. You'll come away from the webinar understanding: Why ECM still poses business challenges.
Speaker: Nima Gardideh, CTO, Pearmill
Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture.
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