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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. When a customer needs help, how fast can our team get it to the right person?

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Google Unveils Custom Arm-based CPUs for Cloud Computing

Analytics Vidhya

Google has unveiled its latest innovation, Google Axion Processors, at the Cloud Next 2024 event. These custom Arm-based CPUs are set to redefine cloud computing, offering unparalleled performance and energy efficiency. With Axion, Google aims to address the evolving demands of modern computing, from information retrieval to AI.

Analytics 340
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OpenAI’s DevDay 2023 Unveils a New Era in AI Advancements and Customization

Analytics Vidhya

In a groundbreaking series of announcements at OpenAI DevDay 2023 event, the future of artificial intelligence is taking an exciting turn. Along with new exciting features, including a new way to customize ChatGPT called GPTs.

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Implement a custom subscription workflow for unmanaged Amazon S3 assets published with Amazon DataZone

AWS Big Data

For these customers, extending the streamlined data discovery and subscription workflows in Amazon DataZone to unstructured data, such as files stored in Amazon S3, is critical. The proposed solution involves creating a custom subscription workflow that uses the event-driven architecture of Amazon DataZone.

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Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys. Register today to save your seat!

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Using Event Data in Manufacturing to Improve Business Processes

David Menninger's Analyst Perspectives

Event data can be used to enhance existing processes, but it can also be used to dramatically impact operations, revenue models and the bottom line for manufacturers. In this perspective I’ll share how manufacturers are working with event data to transform their organizations.

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Looking Back on Our First Women Leaders in Technology Event

Cloudera

Over the last few months, Cloudera has been traversing the globe hosting our EVOLVE24 event series. It has been a time full of excitement, innovative ideas, and connection with our partners and customers. The post Looking Back on Our First Women Leaders in Technology Event appeared first on Cloudera Blog.

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount. To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty. Don't miss this exclusive event!

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The Truth About Customer Journey Mapping

Speaker: Dave Seaton, CEO of Seaton CX

Is Customer Journey Mapping a tired fad from 2013? Or a critical tool for sparking customer-centric change? When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth. Register today to save your seat!