Sisense

MARCH 9, 2020

We have no idea what a customer is going to put into our container… We also can’t always control where the data lives.”. It’s all about what you do with the data you collect,” says Shaul Shalev, Safety and Analytics Manager at Air Canada. “We

Data Integration 93

Data Integration Enterprise Slice and Dice Digital Transformation 93

CIO Business Intelligence

FEBRUARY 2, 2024

Horton herself drew inspiration from her mother, who went back to school to become a computer programmer after their family moved to Canada from the Philippines at a time when the ratios of women to men in IT were even worse than they are today — especially in mainframe computing. Tamecka McKay, CIO, City of Ft. Lauderdale City of Ft.

IT 132

IT Technology Digital Transformation Management 132

AWS Big Data

NOVEMBER 19, 2024

In this two-part series, we show how to integrate custom applications or data processing engines with Lake Formation using the third-party services integration feature. We walk through the steps to enforce Lake Formation policies within custom data applications.

Data Lake 98

Data Lake Metadata Testing Data Processing 98

Jet Global

SEPTEMBER 9, 2020

Serving organizations of all sizes throughout Europe and worldwide, Viareport counts brands such as Clarins, France Air, and CBC Radio-Canada among its customers. insightsoftware operates in every region of the world, with customers in more than 130 countries and a community of thousands of channel partners.

Software 52

Software Forecasting Finance Reporting 52

CIO Business Intelligence

JULY 10, 2024

This past February, for instance, a Canadian court ruled that Air Canada must stand behind a promise of a discounted fare made by its chatbot, even though the chatbot’s information was incorrect. Customers can customize guardrails, too, she adds. It’s double the responsibility,” he says.

Enterprise 136

Enterprise Risk Modeling Risk Management 136

CIO Business Intelligence

JULY 24, 2024

Late last year in California, for instance, a ChatGPT-powered chatbot promised a Chevrolet of Watsonville customer a 2024 Chevy Taho for $1, adding “and that’s a legally binding offer — no takesies backsies.” The chatbots are giving false information to customers. If it affects our members or customers, we need to know.”

Risk 130

Risk Insurance Modeling Manufacturing 130

CIO Business Intelligence

OCTOBER 9, 2024

An airline chatbot gave a customer a discount it shouldn’t have, and a court held the company liable. These customers might attach PDFs, spreadsheets, image files, or other types of documents to an email, for example, or paste the purchase order right into the body of the email.

Risk 137

Risk Risk Management Technology Marketing 137

Occam's Razor

AUGUST 28, 2017

Why in my areas of expertise, marketing, sales, customer service and analytics, the impact will be deep and wide. Or, programming a new and even more frustrating in-flight entertainment menu for Air Canada (who have the worst one known to mankind). Why the implications are far deeper for humanity than we imagine.

Deep Learning 140

Deep Learning Machine Learning Marketing Strategy 140

Sisense

MAY 14, 2019

That transformative offering is being leveraged by clients like Verizon Wireless, which taps Sisense to use anomaly detection analytics to stay ahead of potential failures in the network, and Air Canada , which uses our analytics to improve flight safety. Both companies are also completely invested in customer success.

Data-driven 49

Data-driven Machine Learning Business Intelligence Consulting 49

Jet Global

JULY 14, 2022

You generally have purchase orders that come in from customers that total around $65,000. Additional revenue, however, doesn’t necessarily improve cash flow until you collect payments from the customer/client. The opposite of accounts payable, this is the money that your customers owe you after you produce goods or services.

Finance 52

Finance Cost-Benefit Measurement Sales 52

CIO Business Intelligence

FEBRUARY 5, 2025

In 2022, Air Canada tried to put distance between it and its chatbot after a passenger was told he could get reimbursed for a bereavement fare. After a legal battle, Air Canada was ultimately ordered to honor the chatbots promise but the chatbot was taken offline as a result.

Cost-Benefit 117

Cost-Benefit ROI Metrics Measurement 117