Remove customers spark-new-zealand
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How NZ CIOs view the challenge of IT staff’s intent to leave

CIO Business Intelligence

The IT talent shortage is a key concern for many New Zealand businesses, and retaining current staff looks to become even more of a headache for New Zealand CIOs in 2022. In a conversation with CIO New Zealand, Datacom CIO and CISO Karl Wright was philosophical about the findings of the survey.

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Mapping the progress of Air New Zealand’s digital rebuild

CIO Business Intelligence

As a household name in international air carriers, Air New Zealand is used to punching above its weight, mainly due to being so remotely based; if you draw 1,200-mile line from Auckland, you don’t even get to the east coast of Australia. A key element of that is to be a company dedicated to sustainability in deed, not only word.

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Promoting the strength of tech and teams at Woolworths

CIO Business Intelligence

Electrocuting himself with a screwdriver in the back of a prototype computer when he was very young sparked Steve James’ interest in technology. By any measure, Woolworths is a large organization, consisting of a very complex supply chain system, over 22,000 employees, and 190 stores in New Zealand alone.

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Did Big Data Deliver Business Transformation & Improved CX?

Alation

What insights and new abilities might we unlock? In this article, we’ll take stock of what big data has achieved from a c-suite perspective (with special attention to business transformation and customer experience.). For modern companies awash in customer data and focused on CX, this challenge persists.

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Two Years Running: Alation Is Snowflake’s Data Governance Partner of the Year!

Alation

Together with Snowflake, we help more than 125 joint customers (including Cisco, Nielsen, and Finnair, to name a few) deliver value in their industries. Last year, Snowflake Ventures made a significant strategic investment in our Series D fundraising , a reflection of the value we bring all Snowflake customers.

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How To Suck At Social Media: An Indispensable Guide For Businesses

Occam's Razor

Is what you are saying interesting enough to spark the most social of all things: a conversation? Their email marketing programs are, literally, leaving money and customer love on the table. If you step away from the mirror and give my business framework a thought, it is all about our customer and not us.

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Richard Dalliessi - Senior Insight Analyst - Meet the Team

Data Insight

2-3 months before my graduation, I was hired in to a full-time role as a Data Analyst with Air New Zealand. I began my employment with Air New Zealand as a Junior Customer Analyst, working heavily around loyalty programme data and later more on the operational aircraft-sided data. What do you enjoy in this role?