CIO Business Intelligence

FEBRUARY 4, 2025

And we gave each silo its own system of record to optimize how each group works, but also complicates any future for connecting the enterprise. Data and workflows lived, and still live, disparately within each domain. In this new future of AI, can we really maximize data and insights using disconnected, siloed, dated data?

Digital Transformation 144

Digital Transformation Sales Optimization Enterprise 144

CIO Business Intelligence

MARCH 22, 2022

In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. Modernizing the contact center with CCaS.

Optimization 140

Optimization Interactive Sales Enterprise Optimization 140

CDW Research Hub

APRIL 30, 2021

To ensure a smooth employee experience to keep workers productive, IT leaders need an end-user platform that is: IT-friendly , delivering apps and data regardless of where they are located. User-friendly , allowing for single sign-on to all apps and files and empowers employees with self-service and customizable tools.

Technology 52

Technology Digital Transformation IoT Enterprise Optimization 52

CIO Business Intelligence

APRIL 12, 2022

Even though Nvidia’s $40 billion bid to shake up enterprise computing by acquiring chip designer ARM has fallen apart, the merger and acquisition (M&A) boom of 2021 looks set to continue in 2022, perhaps matching the peaks of 2015, according to a report from risk management advisor Willis Towers Watson. M&A volume climbed from $3.26

Technology 143

Technology Enterprise Consulting Software 143