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Call Center Dashboard – Reporting & Analytics In Our Data-driven World

datapine

That said, to improve the overall efficiency, productivity, performance, and intelligence of your contact center you will need to leverage the wealth of digital data available at your fingertips. And the best way to do so is by using digital dashboards and a modern online reporting tool.

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Build a high-performance quant research platform with Apache Iceberg

AWS Big Data

In this post, we focus on data management implementation options such as accessing data directly in Amazon Simple Storage Service (Amazon S3), using popular data formats like Parquet, or using open table formats like Iceberg. Data management is the foundation of quantitative research.

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Use open table format libraries on AWS Glue 5.0 for Apache Spark

AWS Big Data

Open table formats are emerging in the rapidly evolving domain of big data management, fundamentally altering the landscape of data storage and analysis. By providing a standardized framework for data representation, open table formats break down data silos, enhance data quality, and accelerate analytics at scale.

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Chart Snapshot: Dot Distribution Plots

The Data Visualisation Catalogue

A Dot Distribution Plot visualises the data distribution across multiple categories by plotting dots along an axis. Each dot can represent a single data point or a count. To help make overlapping values visible, the opacity of the dots can be reduced, which can help to reveal where the data distribution is concentrated.

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Apply Modern CRM Dashboards & Reports Into Your Business – Examples & Templates

datapine

A CRM dashboard is a centralized hub of information that presents customer relationship management data in a way that is dynamic, interactive, and offers access to a wealth of insights that can improve your consumer-facing strategies and communications. Let’s look at this in more detail. What Is A CRM Report? Follow-Up Contact Rate.

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CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It

Smart Data Collective

Customer relationship management (CRM) platforms are very reliant on big data. As these platforms become more widely used, some of the data resources they depend on become more stretched. CRM providers need to find ways to address the technical debt problem they are facing through new big data initiatives. Unused assets.

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Comprehensive data management for AI: The next-gen data management engine that will drive AI to new heights

CIO Business Intelligence

The next phase of this transformation requires an intelligent data infrastructure that can bring AI closer to enterprise data. The challenges of integrating data with AI workflows When I speak with our customers, the challenges they talk about involve integrating their data and their enterprise AI workflows.