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Adobe makes agentic AI push with Agent Orchestrator, purpose-built agents

CIO Business Intelligence

The company also unwrapped a suite of Experience Platform Agents built on Agent Orchestrator for use within Adobe enterprise applications like Adobe Real-Time CDP, Adobe Experience Manager, Adobe Journey Optimizer, and Adobe Customer Journey Analytics.

B2B
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Business process observability: An IT solution to a business challenge

CIO Business Intelligence

Complex data integrations require significant skilled work and coordination from multiple teams and require ongoing maintenance. Log files – using OpenPipeline to extract and transform business data while reducing log management and storage overhead. API – to ingest data from relevant business systems.

IT
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Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

I conducted a customer experience best practices study and found that loyalty leading companies focus analytics efforts on customer understanding rather than internal metrics. Also, loyalty leaders infuse analytics into CX programs, including machine learning, data science and data integration.