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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO Business Intelligence

Removing the physical speaker box on site was a simple concept but a key part of a bigger digital transformation Chipotle kicked off in 2018 that led to an explosion in business, in large part because the digital ordering system required less human labor during the pandemic. Chipotle’s digital business in 2022 was $3.5

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Constructing A Digital Transformation Strategy: Putting the Data in Digital Transformation

erwin

Having a clearly defined digital transformation strategy is an essential best practice for successful digital transformation. But what makes a viable digital transformation strategy? Constructing A Digital Transformation Strategy: Data Enablement.

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Digital Transformation in Insurance: Overcoming Legacy Challenges

TDAN

As customer expectations evolve and new technologies emerge, insurers are under increasing pressure to undergo digital transformation. This article will explore the challenges of digital transformation in insurance, highlighting real-world cases and offering strategies to […]

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A comparative assessment of digital transformation in Italy

CIO Business Intelligence

Digital is a powerful business lever,” says Alessandra Luksch, director of the Digital Transformation Academy Observatory at Politecnico di Milano, which has been mapping trends in ICT spending by Italian organizations since 2016. “In Change management is the real heart of digital transformation, even before technologies.

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Kimberly-Clark’s business-first approach to digital transformation

CIO Business Intelligence

When it comes to IT strategy, Kimberly-Clark Global CIO Manoj Kumbhat makes one thing very clear: This multinational takes a business-first approach to digital transformation. It’s the disruptive digital which is really nothing more than building the one-to-one relationship with the consumer through personalized content,” he says.

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ATD banks on B2B digital transformation

CIO Business Intelligence

For the past decade, the Amazon.com effect has spread digital disruption to every corner of the B2C world, spurring incumbent, consumer-facing enterprises to undertake massive digital transformation initiatives as a matter of survival. Murali Bandaru, chief information and digital officer, ATD.

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What a quarter century of digital transformation at PayPal looks like

CIO Business Intelligence

At the lowest layer is the infrastructure, made up of databases and data lakes. Ultimately, the goal is to drive the inclusion, ubiquity and utility of digital assets to further define the future of commerce and value exchange. Artificial Intelligence, Digital Transformation, Emerging Technology, Innovation, Payment Systems