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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO Business Intelligence

As organizations continue their digital transformation (DX) journeys, the role of the CIO evolves. As digital transformation becomes a critical driver of business success, many organizations still measure CIO performance based on traditional IT values rather than transformative outcomes.

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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO Business Intelligence

Removing the physical speaker box on site was a simple concept but a key part of a bigger digital transformation Chipotle kicked off in 2018 that led to an explosion in business, in large part because the digital ordering system required less human labor during the pandemic. Chipotle’s digital business in 2022 was $3.5

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10 ways to accelerate digital transformation

CIO Business Intelligence

If you think you’re keeping up, think again: One recent study from research firm Gartner found that the majority of CEOs (59%) say digital initiatives take too long and 52% take too long to realize value. The pressure is on to accelerate digital transformation, according to CIOs, researchers, and analysts.

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The future of Gen AI in analytics

CIO Business Intelligence

As businesses increasingly rely on digital platforms to interact with customers, the need for advanced tools to understand and optimize these experiences has never been greater. Enter Gen AI, a transformative force reshaping digital experience analytics (DXA).

Analytics 128
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Cultural Change for Digital Transformation and Climate Change

Jen Stirrup

Digital transformation and climate change initiatives have similarities despite having different foci. Digital transformation focuses on integrating digital technologies into all business areas, fundamentally changing how the organisation operates and delivers value to customers.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 10: COVID-19 | Evolving Trends of Digital Transformation

bridgei2i

PODCAST: COVID 19 | Redefining Digital Enterprises. Episode 10: COVID-19 | Evolving Trends of Digital Transformation. COVID-19 | Evolving Trends of Digital Transformation. My name is Vignesh, and I help companies succeed in their AI-enabled digital transformation. Listening time: 12 minutes.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

After all, a low-risk annoyance in a key application can become a sizable boulder when the app requires modernization to support a digital transformation initiative. Engineering teams also risk drowning in tangled service interactions instead of delivering new features.

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