Analytics Vidhya

JULY 20, 2024

Introduction Earlier this year, Klarna announced that they replaced 700 customer support professionals with artificial intelligence (AI) chatbots. This announcement raised a lot of questions, like, if AI could manage the works of so many customer service agents, was the industry heading towards an inevitable collapse? Now that some time has passed, we need to […] The post The Psychology of Human-AI Collaboration in Customer Service Teams appeared first on Analytics Vidhya.

Management 313

Management Analytics 313

CIO Business Intelligence

JULY 20, 2024

CrowdStrike CEO has apologized to the company’s customers and partners for crashing their Windows systems, and the company has described the error that caused the disaster. “I want to sincerely apologize directly to all of you for today’s outage. All of CrowdStrike understands the gravity and impact of the situation,” CrowdStrike founder and CEO George Kurtz wrote in a blog post on the company’s website titled “Our Statement on Today’s Outage.

IT 137

IT 137

Analytics Vidhya

JULY 20, 2024

Introduction Generative AI is a newly developed field that is booming exponentially with job opportunities. Companies are looking for candidates with both the necessary technical abilities and real-world experience building AI models. This list of interview questions includes descriptive answer questions, short answer questions, and MCQs that will prepare you well for any generative AI […] The post Generative AI Interview Questions appeared first on Analytics Vidhya.

Modeling 291

Modeling Analytics 291