Tue.Dec 31, 2024

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Transforming Task Automation: The Future of Intelligent Orchestration

David Menninger's Analyst Perspectives

The evolution from basic task automation platforms to advanced task orchestration and management marks a milestone in the journey toward Intelligent Automation. Task automation platforms initially enabled enterprises to automate repetitive tasks, freeing valuable human resources for more strategic activities. However, as the need for seamless coordination of multiple automated tasks becomes increasingly apparent, enterprises are transitioning toward orchestration approaches that enhance operatio

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The Most Popular KDnuggets Articles of 2024

KDnuggets

Let's have a look at the most popular articles on KDnuggets this past year. How many have you read?

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30,000 examples of how Ikea works with AI

CIO Business Intelligence

Only a few years ago, Ikea developed a group-wide data effort with a particular focus on AI to manage investments, and its been a focal imperative ever since. If followed right, more data can be used in the apps and AI solutions that are built as new data comes in, says Francesco Marzoni, chief data and analytics officer at Ingka, the holding company that runs most of Ikeas department stores.

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6 ways you’re failing at change management

CIO Business Intelligence

In the digital transformation era, organizational change is constant. Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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Transforming Service Management with ESM

CIO Business Intelligence

In many organizations, the principles of IT Service Management (ITSM) have transformed how IT departments handle requests, manage resources and improve efficiency despite budget and resource challenges. But why stop at IT? The rise of digital transformation has necessitated a new service management approach. Enterprise Service Management (ESM) creates a more holistic, enterprise-wide approach to service management and breaks down the silos of traditional service management.

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La apuesta de Discover por la nube híbrida da sus frutos

CIO Business Intelligence

Discover Financial Services se ha trasladado agresivamente a la nube en 2024 con una estrategia de migracin centrada en conservar la flexibilidad hbrida y aprovechar al mximo la elasticidad de la nube. Jason Strle, vicepresidente ejecutivo y director de TI, que se incorpor a Discover hace 18 meses despus de ocupar puestos de director de TI en Wells Fargo y JPMorgan Chase & Co., ha optado por migrar cargas de trabajo de misin crtica mediante Red Hat OpenShift en AWS.