Tue.Nov 12, 2024

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Building an AI-Powered Tool for Customer Call Analysis

Analytics Vidhya

Customer support calls hold a wealth of information, but finding the time to manually comb through these recordings for insights isn’t easy. Imagine if you could instantly turn these long recordings into clear summaries, track how the sentiment shifts throughout the call, and even get tailored insights based on how you want to analyze the […] The post Building an AI-Powered Tool for Customer Call Analysis appeared first on Analytics Vidhya.

Analytics 206
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Blown Away

O'Reilly on Data

Between vacation, end-of-year projects, the coming holidays, and other hysteria, I haven’t come up with an article this month. So here’s a quick list of things that have amazed me recently. Are we virtual yet? I’m far from the first person to find NotebookLM amazing, and I certainly won’t be the last. I did a simple experiment: I pointed it at two of my recent posts, “ Think Better ” and “ Henry Ford Does AI.

Testing 211
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4 Steps to Build Multi-Agent Nested Chats with AutoGen

Analytics Vidhya

Chatbots have evolved exponentially with developments in artificial intelligence (AI). Now, with the onset of AI agents, they have become capable of handling more complex and layered interactions, far beyond traditional conversational limits. In our previous article on Building Multi-Agent Chatbots with AutoGen, we explored the concept of sequential chat using AutoGen, which allows structured, […] The post 4 Steps to Build Multi-Agent Nested Chats with AutoGen appeared first on Analytics V

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Using Pandas and SQL Together for Data Analysis

KDnuggets

In this tutorial, we’ll explore when and how SQL functionality can be integrated within the Pandas framework, as well as its limitations.

IT 147
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Optimizing The Modern Developer Experience with Coder

Many software teams have migrated their testing and production workloads to the cloud, yet development environments often remain tied to outdated local setups, limiting efficiency and growth. This is where Coder comes in. In our 101 Coder webinar, you’ll explore how cloud-based development environments can unlock new levels of productivity. Discover how to transition from local setups to a secure, cloud-powered ecosystem with ease.

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Infor’s Velocity Summit Highlights Multiple Advances and Enhancements

David Menninger's Analyst Perspectives

I recently attended Infor’s Velocity Summit , designed to showcase the latest versions of its CloudSuite ERP software. Also center stage were Infor’s advances in artificial intelligence and process mining as well as its environmental, social and governance application and supply chain optimization enhancements. The company provides industry-specific enterprise software that enhances business performance and operational efficiency.

Finance 130
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Scaling AI talent: An AI apprenticeship model that works

CIO Business Intelligence

AI Singapore is a national AI R&D program, launched in May 2017. We are fully funded by the Singapore government with the mission to accelerate AI adoption in industry, groom local AI talent, conduct top-notch AI research and put Singapore on the world map as an AI powerhouse. We have five different pillars focusing on various aspects of this mission, and my focus is on innovation — how we can get industry to accelerate the adoption of AI.

Modeling 111

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La herencia y patrimonio de la Basílica de San Pedro se democratiza gracias a la tecnología

CIO Business Intelligence

Los tesoros arquitectónicos de la Basílica de San Pedro, corazón espiritual del cristianismo, accesibles gracias a la innovación tecnológica. Emplazada en la Ciudad del Vaticano, de estilo arquitectónico barroco y renacentista, alberga más de 400 años de historia en su interior. Hoy, gracias a la alianza suscrita entre el Vaticano, Iconem y Microsoft, la herencia y patrimonio de la Basílica de San Pedro trasciende sus muros mediante exhibiciones inmersivas habilitadas con inteligencia artificial

Software 111
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How to Become a Software Engineer (Without a Degree)

KDnuggets

The fastest and simplest route to becoming a software engineer with little cost.

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10 ways to kill your IT culture

CIO Business Intelligence

Transformational CIOs recognize the importance of IT culture in delivering innovation, accelerating business impacts, and reducing operational and security risks. Without a strong IT culture, inspiring IT teams to extend beyond their “run the business” responsibilities into areas requiring collaboration between business colleagues, data scientists, and partners is challenging.

IT 140
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Data Analytics Helps TikTok Marketers Boost Reach

Smart Data Collective

Data analytics can be very helpful for brands trying to get more reach on TikTok.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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3 ways to avoid the generative AI ROI doom loop

CIO Business Intelligence

By Bryan Kirschner, Vice President, Strategy at DataStax From the Wall Street Journal to the World Economic Forum , it seems like everyone is talking about the urgency of demonstrating ROI from generative AI (genAI). On the one hand, enthusiasm for getting out of “ pilot purgatory ” is a good sign. We know with the benefit of hindsight that under-investing in digital transformation meant leaving money on the table.

ROI 72
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Convergence Theory: How to Break the IT-Marketing Divide?

Smart Data Collective

Big data technology is making it a lot easier for IT and marketing professionals to understand each other.

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Diez formas de enterrar tu cultura TI

CIO Business Intelligence

Los CIO transformacionales reconocen la importancia de la cultura de TI para generar innovación, acelerar los impactos comerciales y reducir los riesgos operativos y de seguridad. Sin una cultura de TI sólida, es difícil inspirar a los equipos de TI para que vayan más allá de sus responsabilidades de “gestionar el negocio” y se extiendan a áreas que requieren colaboración entre colegas de negocios, científicos de datos y socios.

Software 105
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Everything is getting more expensive – BI is no exception

Boris Evelson

When clients inquire about enterprise business intelligence (BI) platform pricing, I always advise them to simply divide the annual contract price by the number of expected users. If the resulting number is around $10 per user per month, I tell the client they are in a good spot. Why?

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The Cloud Development Environment Adoption Report

Cloud Development Environments (CDEs) are changing how software teams work by moving development to the cloud. Our Cloud Development Environment Adoption Report gathers insights from 223 developers and business leaders, uncovering key trends in CDE adoption. With 66% of large organizations already using CDEs, these platforms are quickly becoming essential to modern development practices.

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Survey: AI to usher in new middle management era

CIO Business Intelligence

As generative AI begins takes hold in business, who does what work and how organizations will be structured will inevitably change, particularly at the leadership and management levels, according to a new survey from Capgemini in which 1,500 managers from 500 organizations and 15 countries participated. The majority (51%) of respondents believe that decision-making positions will become more niche as a result of the use of generative AI.

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Taming LLM Outputs: Your Guide to Structured Text Generation

Dataiku

Large language models (LLMs) are like wild animals — powerful and versatile, but unpredictable and potentially dangerous. This makes deploying robust LLM applications challenging. In this blog post, we present the notion of structured text generation , which enables practitioners to “tame” LLMs by imposing formatting constraints on their outputs.

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How to mitigate software licensing surprises

CIO Business Intelligence

It’s unsurprising to see legacy providers shifting their business models from perpetual software licensing to subscription-based pricing. Some do it with a measure of grace. But lately, some licensees of virtual desktops and applications have been confronted with abrupt changes and even forced to accept and pay for unwanted features. However, there are ways for alienated customers to protect their best interests.

Software 105
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Streamlining AWS Glue Studio visual jobs: Building an integrated CI/CD pipeline for seamless environment synchronization

AWS Big Data

Many Amazon Web Services (AWS) customers have integrated their data across multiple sources using AWS Glue , a serverless data integration service. By providing seamless integration throughout the development lifecycle, AWS Glue enables organizations to make data-driven business decisions. AWS Glue Studio visual jobs provide a graphical interface called the visual editor that you can use to author extract, transform, and load (ETL) jobs in AWS Glue visually.

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8 Steps to Transformation at Speed & Scale – Your Guide to Deploying StratOps

📌Is your Data & AI transformation struggling to really impact the business? Discover the game-changing StratOps approach that: Bridges the Gap : Connect your Data & AI strategy to your operating model, to ensure alignment at every level. Prioritizes Outcomes : Focuses on concrete business outcomes from day one, rather than capabilities in isolation.

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How DBAs can take on a more strategic role

CIO Business Intelligence

Not that long ago, database administrators (DBAs) were perceived as purely technical experts. While they played a critical enterprise role, it was primarily behind-the-scenes to ensure the integrity, security, and availability of the database. Today, DBAs are being pulled into the limelight. Corporate data is gold, and DBAs are its stewards. That’s reflected in employment statistics for database administrators and architects, positions projected to grow nine percent from 2023 to 2033, much faste

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Adding Text Boxes to Charts in Excel: Slow vs. Fast

Depict Data Studio

You might need text boxes for annotations or labels. You might spend a few moments adding and editing the text box. But then, it doesn’t get pasted correctly into Word or PowerPoint, argh! In this 5-minute video, you’ll see 2 ways to add text boxes to Excel charts: The sloooow way (adding a text box outside the chart, and then having to do extra editing and grouping) The speedy way (being proactive and adding a text box inside the chart from the beginning) [link] What’s Inside

IT 52
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Breaking down silos: Strategies for CIOs to foster cross-functional collaboration

CIO Business Intelligence

Real-world examples of failures caused by organizational silos are plentiful. The tragic Boeing 737 Max crashes in 2018 and 2019 serve as a stark reminder of the dangers associated with fragmented communication and isolated teams. In the years leading up to the certification of the 737 Max, new Boeing software — Maneuvering Characteristics Augmentation System, or MCAS — was implemented to enhance the aircraft’s handling characteristics.

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The Evolution of the Agentic AI Model: From RPA to AI Agents

Data Virtualization

Reading Time: 6 minutes The rapid advancement of technology in recent years has dramatically transformed the landscape of enterprise operations. This transformation can be encapsulated in the evolution of the Agentic AI Model as defined by Carmen Di Nardo in “From deterministic robots to. The post The Evolution of the Agentic AI Model: From RPA to AI Agents appeared first on Data Management Blog - Data Integration and Modern Data Management Articles, Analysis and Information.

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Introducing CDEs to Your Enterprise

Explore how enterprises can enhance developer productivity and onboarding by adopting self-hosted Cloud Development Environments (CDEs). This whitepaper highlights the simplicity and flexibility of cloud-based development over traditional setups, demonstrating how large teams can leverage economies of scale to boost efficiency and developer satisfaction.

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IrenIA, el avatar digital a cargo de los animales del Zoo de Madrid

CIO Business Intelligence

El Zoo Aquarium de Madrid ha incorporado a sus filas a IrenIA, un asistente digital dedicado a proporcionar información sobre los animales que alberga el parque. Este, gracias a las soluciones cloud de Microsoft, facilita el acceso a información en tiempo real y enriquece el recorrido educativo del parque. Durante esta primera fase de la iniciativa, puedes encontrarla en una pantalla gigante en la instalación de Osos Panda Gigantes.

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Beyond Safe Harbor: Modernizing Tax Technology With Longview Tax

Jet Global

In a world of shifting regulations, Safe Harbor rules have long been the go-to for simplifying tax compliance—especially with evolving challenges like the OECD’s Pillar 2. These provisions have been a crucial shortcut for businesses, allowing them to bypass complex tax calculations if they meet specific criteria. For multinational enterprises (MNEs), Safe Harbor has been a lifeline, enabling efficient risk management and keeping the focus on growth.

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SAP S/4HANA Cloud Public Edition: Top Migration Challenges and Solutions

Jet Global

Your organization has decided to make the leap to SAP S/4HANA Cloud Public Edition, a strategic choice that offers improved performance, advanced analytics, and more efficient support for your business operations. While this cloud ERP offers streamlined processes and improved scalability, it also limits the level of customization that finance teams have come to rely on for tailored, actionable insights.

Finance 52
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Seamlessly Implement the Digital Product Passport (DPP) Using Your Agility PIM Data

Jet Global

Starting in 2026, all companies selling products in the EU—no matter where they’re made—must comply with new regulations on product information sharing among businesses, consumers, and authorities. Get ready to make the switch! What is the Digital Product Passport (DPP)? In line with the EU’s Circular Economy Action Plan and Green Deal, every product sold in the EU will require a Digital Product Passport.

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Marketing Operations in 2025: A New Framework for Success

Speaker: Mike Rizzo, Founder & CEO, MarketingOps.com and Darrell Alfonso, Director of Marketing Strategy and Operations, Indeed.com

Though rarely in the spotlight, marketing operations are the backbone of the efficiency, scalability, and alignment that define top-performing marketing teams. In this exclusive webinar led by industry visionaries Mike Rizzo and Darrell Alfonso, we’re giving marketing operations the recognition they deserve! We will dive into the 7 P Model —a powerful framework designed to assess and optimize your marketing operations function.